Management Training in Ostrava

This instructor-led, live training session Ostrava (available online or on-site) is designed for participants at the beginner to intermediate levels who wish to grasp the foundational principles of ICF coaching. The curriculum covers core competencies and ethical guidelines while offering hands-on experience in applying coaching techniques.

Upon completion of this training, participants will be able to:

• Comprehend the ICF Core Competencies and how to apply them in coaching practice.
• Exhibit techniques for active listening, effective questioning, and goal-setting.
• Lead meaningful and transformative coaching conversations.
• Uphold the ICF Code of Ethics in professional coaching engagements.
• Cultivate a personalized coaching style that aligns with ICF principles.

Planning and Risk Assessment represents a systematic methodology for identifying, evaluating, and mitigating potential risks within projects and operational contexts.

This instructor-led live training, available both online and onsite, is designed for beginner to intermediate professionals seeking to enhance their ability to plan effectively and manage risks in project or operational settings.

Upon completion of this training, participants will be equipped to:

• Grasp the fundamental principles and processes of effective planning.
• Identify and assess potential risks across various scenarios.
• Formulate and execute strategies for risk mitigation.
• Effectively integrate risk assessment throughout the entire project lifecycle.

Course Format

• Interactive lectures and group discussions.
• Collaborative exercises and scenario-based practice.
• Practical application through case studies.

Customization Options

• To arrange a tailored training session for this course, please contact us directly.

This instructor-led, live training in Ostrava (online or onsite) is designed for finance and accounting professionals at an intermediate level who aim to effectively manage, value, and audit fixed assets in compliance with applicable accounting standards and regulations.

Upon completion of this training, participants will be able to:

• Understand the lifecycle and classification of fixed assets.
• Apply local and international accounting standards for asset valuation and depreciation.
• Manage fixed assets using appropriate controls, tools, and procedures.
• Adhere to legal and tax frameworks pertinent to asset management and reporting.

This instructor-led, live training in Ostrava (online or onsite) is designed for intermediate to advanced finance and asset management professionals seeking to optimize asset tracking, control, and adherence to International Financial Reporting Standards (IFRS).

Upon completion of this training, participants will be able to:

• Classify and configure fixed assets in accordance with IFRS regulations.
• Oversee asset creation, acquisition, and capitalization processes.
• Establish control measures for comprehensive asset tracking and monitoring.
• Apply suitable depreciation and amortization methodologies.
• Efficiently handle asset movements, transfers, and disposals.
• Ensure compliance with financial reporting and audit standards.

This instructor-led, live training (available online or onsite) is designed for intermediate-level safety professionals and operational managers seeking to strengthen their capabilities in investigating incidents, identifying systemic vulnerabilities, and designing effective corrective and preventive measures.

This instructor-led, live training in Ostrava (online or onsite) targets intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

Upon completing this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

Kaizen represents a methodology focused on steady, incremental enhancements that boost productivity, quality, and the overall workplace environment.

This instructor-led training, available both online and on-site, is designed for professionals at an intermediate level who aim to integrate Kaizen principles, tools, and behaviours into their teams and everyday workflows.

Upon completing this course, learners will be equipped to:

• Articulate the core principles and mindset behind Kaizen.
• Distinguish between proactive continuous improvement and reactive problem-solving.
• Utilize essential Kaizen tools, including the 5 Whys, Ishikawa diagrams, and the PDCA cycle.
• Foster engagement, open communication, and recognition to cultivate a strong improvement culture.

Course Format

• Guided facilitation and structured discussions.
• Collaborative team exercises and practical application of tools.
• Concise, real-world demonstrations.

Customization Options

• This course can be tailored to address specific operational challenges or team goals, as requested.

The "Leadership for Directors and Board Members" course is tailored to enhance the leadership and governance competencies of directors and board members.

This instructor-led live training is available in both online and onsite formats, targeting directors, executives, and board members who aim to refine their leadership, governance, and decision-making skills at the board level.

Upon completing this training, participants will be able to:

• Comprehend the legal, ethical, and strategic duties of directors and board members.
• Utilize good governance principles to boost organizational performance.
• Promote effective communication and collaboration within the boardroom.
• Handle crises and manage risks at the executive level.

Course Format

• Interactive lectures and guided discussions.
• Case studies and role-playing exercises.
• Group activities and scenario-based analysis.

Customization Options

• To arrange a customized training session for this course, please contact us directly.

Leadership involves guiding individuals and teams toward organizational goals while cultivating trust, collaboration, and resilience. Successful leaders effectively balance decision-making, people management, and communication skills with their own personal well-being.

This instructor-led live training (available online or onsite) targets beginner to intermediate-level leaders, managers, and professionals aiming to enhance their leadership competencies and apply them within their organizations.

Upon completion of this training, participants will be able to:

• Establish leadership practices rooted in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Implement strategic decision-making in complex situations.
• Promote collaboration through a leadership lens.
• Utilize assertive communication during challenging conversations.
• Apply self-management techniques and prioritize leader well-being.

Format of the Course

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• For information regarding customized training for this course, please contact us to arrange.

This instructor-led, live training in Ostrava (online or onsite) targets intermediate-level internal auditors aiming to enhance their audit efficacy through structured RCA techniques.

By the conclusion of this training, participants will be able to:

• Understand RCA methodologies and their role in internal auditing.
• Identify and analyze the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

The Business Impact Analysis (BIA) utilizes a structured methodology to identify and evaluate the criticality of organizational processes during disruptions.

This consulting engagement is designed for operational and administrative leaders seeking to map, analyze, and document business processes to enhance continuity and resilience.

Upon completing this engagement, the organization will be capable of:

• Identifying critical processes within Finance, Supply Chain, and Quality functions.
• Evaluating operational, financial, legal, and reputational impacts resulting from disruptions.
• Establishing recovery priorities (RTO and RPO) for essential processes.
• Creating a process criticality matrix and formulating recommendations for continuity planning.

Engagement Format

• Conducting kick-off and scoping sessions.
• Facilitating workshops with process owners.
• Analyzing real-world cases and gathering data.
• Holding group sessions to develop causal and impact diagrams.
• Drafting and presenting the BIA report.

Evaluation Criteria

• Active involvement in workshops and data collection (20%).
• Input into impact analysis and scenario discussions (40%).
• Validation and feedback on the draft BIA report (40%).

Customization Options

• To request adjustments to the scope of this engagement, please contact us to make arrangements.

Kaizen represents a disciplined methodology for continuous improvement, emphasizing small, incremental changes that eliminate waste, enhance quality, and boost efficiency.

This instructor-led training, available either online or onsite, is designed for beginner to intermediate professionals looking to apply Kaizen principles across various departments. The goal is to strengthen process discipline, improve communication, eliminate waste, and increase staff engagement.

Upon completion of this training, participants will be equipped to:

• Grasp the core principles of Kaizen and its connection to Lean methodology.
• Utilize tools such as 5S, root cause analysis, and visual management to address inefficiencies.
• Cultivate a culture centered on structured problem-solving and collaborative improvements.
• Deploy Kaizen initiatives across critical operational and support functions.

Course Format

• Interactive lectures and group discussions.
• Numerous exercises and practical applications.
• Hands-on implementation within a live-lab or workshop setting.

Customization Options

• For information on tailoring this course to your specific needs, please reach out to us to make arrangements.

This instructor-led, live training in Ostrava (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Ostrava (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in Ostrava (online or onsite) is aimed at intermediate-level professionals who wish to develop a systematic approach to identifying, analyzing, and resolving problems using RCA methodologies.

By the end of this training, participants will be able to:

• Understand essential concepts of RCA and continuous improvement cycles.
• Apply different RCA tools to identify the root cause of problems.
• Develop and implement effective problem-solving strategies.
• Integrate RCA into organizational improvement and prevention efforts.

This instructor-led, live training in Ostrava (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.

By the end of this training, participants will be able to:

• Understand the fundamentals of Statistical Process Control (SPC).
• Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
• Calculate and interpret process capability indices.

This instructor-led live training in Ostrava (online or on-site) is designed for professionals at beginner, intermediate, and advanced levels who wish to identify, attract, and engage with international candidates.

Upon completion of this training, participants will be able to:

• Grasp Cultural Nuances
• Comprehend Legal and Regulatory Frameworks
• Implement Global Employer Branding
• Utilize Global Talent and Recruitment Networks

This instructor-led live training in Ostrava (online or onsite) is aimed at beginner-, intermediate-, and advanced-level professionals who wish to find, attract, and engage with top international talent.

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Sell Candidates the Opportunity & Partner with Hiring Managers

This instructor-led, live training in Ostrava (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This instructor-led, live training (online or onsite) is tailored for team leaders and middle managers aiming to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

Upon completion of this training, participants will be able to:

• Define when to use AI and when to refrain (stop rules).
• Verify AI outputs using practical standards (identifying red flags and using secondary sources).
• Establish accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

The Advanced Product Quality Planning (APQP) course is crafted to equip participants with a thorough comprehension of the APQP methodology and its practical application during product development and launch. The curriculum addresses the fundamental concepts, tools, and techniques integral to APQP, empowering attendees to efficiently plan and oversee quality across the entire product development lifecycle. By leveraging practical examples, case studies, and interactive exercises, participants will cultivate the competencies and insights needed to successfully deploy APQP within their organizations, thereby guaranteeing the delivery of superior-quality products to customers.

This course is designed to equip participants with the skills to strengthen organizational resilience against diverse threats. The goal is to enable organizations to respond effectively to incidents, sustain business operations, and protect their core interests.

Finance / Management

This instructor-led live training, offered in Ottawa and elsewhere, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led, live training in Ostrava (online or onsite) is designed for current CTOs and aspiring CTOs, such as technical directors or managers, who wish to acquire the technical and managerial perspective needed to be an effective CTO.

Upon completing this training, participants will be able to:

• Hire and lead a dynamic, innovative technical team.
• Effectively adopt and manage the technology required to build outstanding products.
• Apply practical techniques and strategies for product and project management.
• Scale the business and steer it in the right direction.

In this instructor-led training, you will learn how to delegate strategically, set clear expectations, and cultivate trust within your team. Designed for mid-level managers, this course covers the barriers to delegation, practical handoff techniques, accountability structures, and trust-building practices.

Upon completion of this training, participants will be able to:

• Gain a deeper understanding of various approaches to contemporary learning delivery.
• Connect current delivery methods with innovative and modern approaches to learning.
• Design an adaptive and proactive curriculum that leverages digitization and its full range of benefits.
• Guide the organization in implementing digital transformation within the learning sphere.

Course Format

• Instructor-led training delivered online
• Interactive planning sessions with tangible outputs
• Digital icebreakers
• Course assignments

Course Objective:

Enable participants to develop a solid grasp of GRC processes and capabilities, along with the practical skills needed to integrate governance, performance management, risk management, internal control, and compliance initiatives effectively.

Course Overview:

• Essential GRC terminology and definitions
• Core GRC principles
• Key components, best practices, and operational activities
• The connection between GRC and related professional disciplines

This extensive program is designed to equip participants with comprehensive knowledge and practical expertise in establishing and sustaining a Quality Management System (QMS) aligned with the IATF 16949 standard. Attendees will develop a thorough grasp of the requirements, workflows, and industry best practices specific to automotive quality management. By engaging with real-world examples and case studies, participants will learn to effectively apply IATF 16949 principles to achieve superior quality standards in automotive manufacturing and supply chain operations.

Overview

In today's global landscape, regulators are increasingly tying the amount of risk a bank assumes to the capital it must hold. Consequently, banks and financial institutions are shifting toward risk-based management practices. As banks, their product lines, regulatory frameworks, and the global market grow more complex, effective risk management faces mounting challenges. A crucial insight from the banking crisis of the past five years is that risks are deeply interconnected; to manage them efficiently, banks must understand these interactions.

Key features of this course include:

• an explanation of current risk-based regulations
• a detailed examination of the primary risks banks face
• industry best practices for adopting an enterprise-wide approach to risk management integration
• the use of governance techniques to foster a group-wide culture, ensuring active participation in risk management aligned with the bank’s strategic objectives
• an exploration of potential challenges for risk managers in the future

Throughout the five-day course, extensive use is made of case studies designed to explore, examine, and reinforce the concepts and ideas presented. Historical banking events will be analyzed to highlight failures in risk management and to discuss actions that could have prevented losses.

Objectives

This course aims to assist bank management in delivering an appropriate integrated strategy for handling the complex and evolving risks and regulations within today’s international banking environment. Specifically, it seeks to provide senior-level management with an understanding of:

• major risks in the financial industry and key international risk regulations
• methods for managing a bank’s assets and liabilities while maximizing returns
• the interactions between different risk types and how banks utilize an integrated approach for management
• corporate governance and best practices for managing the diverse interests of stakeholders
• developing a culture of risk governance to minimize unnecessary risk-taking

Who should attend this seminar

This course is designed for individuals new to integrated risk management, senior management responsible for strategic risk management, or those seeking to deepen their understanding of enterprise risk management. It is particularly beneficial for:

• Board-level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers responsible for strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants to banks and the risk management industry
• Corporate governance and risk governance managers

The ISO 22301 primer course provides a clear understanding of the foundational principles behind a Business Continuity Management System (BCMS).

By participating in this ISO 22301 primer, you will gain insight into the significance of a BCMS and the advantages it offers to businesses, society, and public sector organizations.

Target Audience:

• Professionals with an interest in Business Continuity Management
• Individuals looking to acquire knowledge regarding the core processes of a Business Continuity Management System (BCMS)

Key Learning Outcomes:

• Comprehend the concepts, strategies, methodologies, and techniques essential for implementing a Business Continuity Management System
• Identify the fundamental components of a Business Continuity Management System

Upon completing the training course, you may take the exam. If you pass successfully, you can apply for the 'Certified ISO 22301 Lead Implementer' credential. This internationally recognized certificate validates your professional capabilities and practical knowledge to implement a Business Continuity Management System (BCMS) in accordance with ISO 22301 requirements within an organization.

Who should attend?

• Project managers and consultants involved in business continuity
• Expert advisors seeking to master the implementation of the business continuity management system
• Individuals responsible for maintaining conformity with BCMS requirements within an organization
• Members of the BCMS team

Learning objectives

• Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS
• Learn how to interpret and implement the requirements of ISO 22301 within the specific context of an organization
• Understand the operation of the business continuity management system and its processes based on ISO 22301
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and continually improving a BCMS

Educational approach

• This training course is based on theory, implementation best practices, and ISO 22301 requirements useful for the implementation of a BCMS.
• Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
• The participants are encouraged to intercommunicate and engage in discussions and exercises.
• The exercises are similar to the certification exam.

General Information

• Certification fees are included in the exam price. After completion of the course you will be able to book the exam.
• Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
• An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
• In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free.

ISO 26262 establishes the standards for ensuring functional safety within the automotive sector.

This live training session, facilitated by an instructor and available either online or in person, is designed for automotive professionals seeking to integrate the ISO 26262 standard into their organizations.

Upon completing this training, participants will gain the ability to:

• Grasp the principles of functional safety as they apply to automotive hardware and software development.
• Comprehend the legal obligations and compliance mandates associated with ISO 26262.
• Execute the safety processes outlined in ISO 26262.

Course Format

• Engaging lectures combined with interactive discussions.
• Extensive exercises and practical application.
• Practical implementation within a live laboratory environment.

Options for Customizing the Course

• For a tailored training program based on this course, please reach out to us to make arrangements.

The ISO 9001 Foundation training empowers you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a clear understanding of the various components of a QMS, including QMS policy, procedures, performance metrics, management commitment, internal audits, management reviews, and continual improvement processes.

Upon finishing the course, you will be eligible to take the exam and apply for the "PECB Certified ISO 9001 Foundation" certification. Earning a PECB Foundation Certificate demonstrates your comprehensive grasp of the fundamental methodologies, requirements, framework, and management approaches associated with ISO 9001.

Who should attend?

• Professionals currently involved in Quality Management
• Individuals aiming to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Aspiring professionals interested in building a career in Quality Management

The "PECB Certified ISO 9001 Foundation" exam fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The assessment covers the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

After successfully passing the exam, you can apply for the "PECB Certified ISO 9001 Foundation" credential.

General Information

Certification fees are included in the exam price

Comprehensive training materials, including over 200 pages of information and practical examples, will be provided

A participation certificate granting 14 CPD (Continuing Professional Development) credits will be issued

In the event of an exam failure, you are entitled to retake the exam within 12 months at no additional cost

The ISO 9001 Lead Auditor training is designed to help you develop the necessary expertise to conduct Quality Management System (QMS) audits by applying widely recognized audit principles, procedures, and techniques. Throughout this course, you will gain the knowledge and skills required to plan and execute both internal and external audits in compliance with ISO 19011, as well as manage the certification process according to ISO/IEC 17021-1.

Through practical exercises, you will master audit techniques and become competent in managing audit programs, leading audit teams, communicating with clients, and resolving conflicts.

Once you have acquired the necessary expertise to perform these audits, you can take the exam and apply for the "PECB Certified ISO 9001 Lead Auditor" credential. Holding a PECB Lead Auditor Certificate demonstrates that you possess the capabilities and competencies to audit organizations based on industry best practices.

Who should attend?

• Auditors who wish to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants aiming to master the Quality Management System audit process
• Individuals responsible for ensuring conformance with QMS requirements
• Technical experts preparing for a Quality Management System audit
• Expert advisors in the field of Quality Management

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of information and practical examples will be provided
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months

The PECB ISO 9001 Lead Implementer training equips you with the essential expertise to assist organizations in establishing, implementing, managing, and maintaining a Quality Management System (QMS) in accordance with ISO 9001. Throughout this course, you will gain a deep understanding of QMS best practices, enabling you to enhance customer satisfaction and improve the overall performance and effectiveness of an organization.

Upon mastering the core concepts of Quality Management Systems, you can take the exam and apply for the "PECB Certified ISO 9001 Lead Implementer" credential. By holding a PECB Lead Implementer Certificate, you demonstrate that you possess the practical knowledge and professional capabilities required to successfully implement ISO 9001 within an organization.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors seeking to master the implementation of a Quality Management System
• Individuals responsible for maintaining conformance with QMS requirements
• QMS team members

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months for free

This training course concentrates on the information security risk management process outlined in ISO/IEC 27005, as well as the standard's structural framework.

Participants will receive a comprehensive overview of the ISO/IEC 27005 guidelines for managing information security risks. Key topics include establishing context, conducting risk assessments, implementing risk treatment plans, facilitating communication and consultation, maintaining records and reporting, and performing monitoring and reviews.

Upon completing the training, you may register for the Foundation Exam. If you pass the examination, you can apply for a "PECB Certificate Holder in ISO/IEC 27005 Foundation" credential.
Foundation Exam (additional fee): Duration: 1 hour, Questions: 40, Format: Online

Earning a PECB Foundation certificate demonstrates your proficiency in the fundamental concepts, principles, methodologies, processes, and management approaches essential to information security risk management.

The term KAIZEN originates from Japanese, meaning 'continuous improvement.' It can be applied in work settings and is also applicable to work processes.

Target Audience

Managers and Team Leaders who need a comprehensive understanding of the challenges involved in managing and developing their staff (both direct and indirect reports)

Course Format

This course offers a highly interactive blend of:

• Facilitated Discussions
• Slide Presentations
• Practical Exercises and Case Studies

By the end of the course, delegates will be able to:

• Distinguish between the skills required for Management versus Leadership
• Develop their team in the most effective manner
• Explain the best approaches to implementing Change within their area of the organization
• Manage staff performance more effectively
• Successfully negotiate outcomes that meet their preferred solutions
• Explain how to handle difficult situations that may arise in the workplace

This instructor-led, live training in Ostrava (online or on-site) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

In this instructor-led, live training in Ostrava, participants will explore QMS Audit principles, procedures, and documentation. Through case studies, group discussions, and practical exercises, they will gain hands-on experience.

By the end of this training, participants will be able to:

• Identify the requirements for a successful QMS Audit.
• Create an audit checklist for a sample audit scenario.
• Report findings in accordance with ISO 9001 requirements.
• Write and assess non-conformity reports and evaluate proposals for corrective action.
• Prepare and present a convincing evaluation to top management in accordance with the organization's policy and objectives.

The primary objective of this program is to shift the audit process from a reactive approach focused merely on "identifying" issues to a proactive strategy centered on "preventing" them. By mastering Root Cause Analysis, the Internal Audit team can specifically target the elimination of recurring findings. This ensures that once a weakness is identified, the recommendations provide a permanent solution, thereby safeguarding the organization's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unresolved root causes in financial processes lead to cumulative leakages that increase over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls instead of focusing on new strategic risks.
• Diminished Authority: Repeatedly reporting the same issues weakens the Audit Division's influence with senior management and auditees.

Course Objectives:

• This is a one-day program. Upon completion, participants will be able to:
  • Define risk, understand its origins and business impacts, and demonstrate heightened awareness of the subject matter.
  • Identify specific scenarios that help organizations minimize and, ideally, eliminate risks.
  • Proactively forecast potential risks and challenges.
  • Learn various techniques for identifying, mitigating, and limiting risks.
  • Collaborate with internal channels to enhance overall organizational risk management.

Overview

This five-day program is designed to help participants enhance their strategic thinking, planning, and management capabilities, including the tactical and operational elements necessary for successful execution in high-pressure environments. The course addresses complex challenges such as conflict resolution, managing change, identifying effective leadership qualities, and motivating teams. Through interactive case studies and industry-specific examples, participants are encouraged to share their experiences and challenges to develop practical, actionable solutions that they can immediately apply in their professional roles.

The primary goal of this program is to empower executives with the skills to analyze the business landscape, identify profitable opportunities, and formulate strategies to gain a competitive edge in an increasingly competitive market. Additionally, the program offers insights into leadership best practices and behaviors that strengthen executives' ability to navigate the complexities and uncertainties of managing high-performance organizations.

Learning Objectives

Upon completion of this course, participants will be able to:

• Identify the primary challenges faced by organizations;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and its influencing factors;
• Assess internal and external organizational resources;
• Describe different approaches to strategy management and its integration into the business plan;
• Evaluate alternative development strategies to recommend the most suitable options for the organization;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including team conflict management;
• Define methods for managing identified risks;
• Analyze the potential positive and negative impacts of implementing a new strategy on their organization;
• Design policies, systems, and processes to successfully implement emergent strategic plans;
• Cover the essential steps in change management;

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course comprises facilitated workshops, supplemented by case studies drawn from real-life published examples and practical experience. Attendees will also have opportunities to work in small groups to synthesize ideas and strategies, applying the material to their own organizations or departments. Open forum discussions will be a key component of the learning process.

This instructor-led, live training in Ostrava (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This instructor-led, live training in Ostrava (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level participants, addressing the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships. 

This course is designed for decision makers whose primary objective is not to perform calculations and analysis themselves, but to understand these processes and select the appropriate statistical methods for an organization's strategic planning.

For instance, a prospective participant may need to decide on the sample size required to determine whether a product should be launched.

If you require a more comprehensive course covering the fundamentals of statistical thinking, please consider our 5-day "Statistics for Managers" training.

In this instructor-led live training in Ostrava, we guide new managers through the essential concepts of strategic thinking, applying theoretical knowledge to practice via task-based activities grounded in real-life scenarios. Participants have the unique opportunity to adopt new ways of thinking, apply key concepts to resolve problems, reflect on how these principles apply to their own work, and listen to and share their perspectives with the instructor and fellow classmates.

This training program is specifically designed for investors, business owners, directors, managers, executives, and analysts seeking to enhance their strategic planning capabilities. Rather than focusing on academic theory, the course aims to help participants put their strategic visions into action immediately.

The curriculum emphasizes strategic planning for businesses that prioritize adaptability and continuous learning. It centers on corporate and investment strategies, utilizing current, real-world case studies. Participants will have the chance to draft a strategic plan and understand how to effectively execute it in a practical setting.

The training 'Generational Differences in Management. Managing Employees from Generations X, Y, and Z. How to Function with Them' is aimed at team leaders, offering knowledge and skills in the areas of communication and motivation of employees from generations X, Y, and Z. Based on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling the effective acquisition of essential skills for managing a team in a cross-generational environment.

This instructor-led, live training in Ostrava (online or onsite) is aimed at managers, supervisors, and technical professionals transitioning into leadership roles who wish to use structured leadership frameworks and communication tools to strengthen authority, delegation, and team performance in growing organizations.

By the end of this training, participants will be able to:

• Define and apply clear leadership authority and accountability within their scope.
• Delegate tasks and outcomes effectively while maintaining performance oversight.
• Conduct structured, direct, and constructive performance conversations.
• Communicate expectations clearly to improve engagement and cross-functional alignment.