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Duration 7 hours
Course Outline
Concepts
- The value of Kaizen
- Kaizen and management
- Kaizen and Total Quality Control (TQC)
- Kaizen and suggestion systems
- Kaizen and competition
- Process-oriented management versus result-oriented management
East-West Comparison
- Kaizen and innovation
- Kaizen and measurement
From Total Quality Control to Kaizen
- Quality control—managing human quality
- Quality control methods: a comparison between Japan and the West
- Adhering to the PDCA cycle
- Grassroots-level Kaizen
Practical Applications
- Manager-led Kaizen
- Kaizen implementation
- Team-led Kaizen
- Individual-led Kaizen
Management
- Cross-functional management
- Policy deployment
- Quality deployment
- Total Productive Maintenance
Problem-Solving Methods
- Problems in management
- Kaizen activities and labour relations
- Labour and management: enemies or allies
- Commitments of senior management
Changing Corporate Culture
- Customers: the ultimate judges of quality
- Supplier relationships transforming corporate culture: challenges for the West
Case Studies
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
