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Course Outline

Learning objectives

  • Gain a comprehensive understanding of the components and operational mechanisms of a Quality Management System, including its key processes
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Master the strategies, methods, and techniques utilized for the effective implementation and management of a QMS

Educational approach

  • Instruction is enhanced through lecture sessions that incorporate practical questions and real-world examples
  • Hands-on exercises are supplemented with illustrative cases and group discussions
  • Practice assessments mirror the structure and difficulty of the official Certification Exam
  • Day 1: Introduction to quality concepts, QMS fundamentals, and ISO 9001 clauses 4–6
  • Day 2: Coverage of ISO 9001 clauses 7–10 and completion of the certification exam

The examination fully complies with the standards of the PECB Examination and Certification Programme. It evaluates proficiency in the following competency domains:

Domain 1: Core concepts and principles of quality management and QMS as defined by ISO 9001

Domain 2: ISO 9001 requirements for establishing a quality management system — specifically clauses 4 through 10

 14 Hours

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