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Duration 8 hours
Course Outline
Fundamentals of Effective Communication
The value of clear and concise messaging
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing typical communication barriers and strategies to overcome them
- Distinguishing between formal and informal communication styles
Mastering Verbal Communication
- Articulation & Pronunciation: Ensuring clear and confident delivery
- Pacing & Tone: Projecting professionalism and engagement
- Active Listening: The foundation of successful conversations
- Navigating Difficult Dialogues & Delivering Constructive Feedback
Business Writing Essentials
Writing with precision, accuracy, and brevity
- Grammar and punctuation: Identifying common errors and their solutions
- Professionally structuring emails, reports, and business correspondence
- Selecting an appropriate tone for specific business scenarios
Email Digital Communication Best Practices
Professional email etiquette: Best practices and common mistakes
- Structuring emails for maximum impact and efficiency
- Managing sensitive or complex email exchanges
- Leveraging AI and tools for grammar and tone validation
Closing & Action Plan
- Summary of key insights and reflections
- Committing to personal development goals
Training Methodologies
- Interactive Discussions & Exercises – Engaging participants through realistic scenarios
- Role-Playing & Simulations – Practicing effective verbal delivery
- Group Work & Peer Feedback – Learning from colleagues' writing and speaking approaches
- Practical Writing & Editing Exercises – Hands-on practice in enhancing business communication
Requirements
Target Audience: Professionals aiming to refine their verbal and written communication capabilities in English.
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
