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Duration 14 hours
Course Outline
Introduction:
- Foundational principles and personal responsibility in facilitating effective communication
Communication with self:
- How self-dialogue impacts interactions with others
- Formulating more effective questions
- Techniques for rapid shifts in emotional states
Communication with other people:
- Understanding representation systems (auditory, visual, kinesthetic)
- Methods for establishing and sustaining rapport
- Motivation and influence through body language
- The impact of suggestion, persuasive language, and 'hypnotic' patterns
Requirements
A genuine desire to understand oneself and others.
Testimonials (2)
The difference between strategy and plan
Berat Rahmani - Wallee Group AG
Course - Leadership and Team Management for Managers
We have to have the right strategies to communicate better and this training has given us that.