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Course Outline
Introduction:
- Foundational principles and personal responsibility in facilitating effective communication
Communication with self:
- How self-dialogue impacts interactions with others
- Formulating more effective questions
- Techniques for rapid shifts in emotional states
Communication with other people:
- Understanding representation systems (auditory, visual, kinesthetic)
- Methods for establishing and sustaining rapport
- Motivation and influence through body language
- The impact of suggestion, persuasive language, and 'hypnotic' patterns
Requirements
A genuine desire to understand oneself and others.
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.