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 Duration 14 hours

Course Outline

This curriculum mirrors the Team Members' course (refer to its separate outline) but introduces the following specific enhancements:

  • A new module titled "Leadership v Management" is included, covering:
    • The parallels and distinctions between leadership and management; defining what constitutes a great leader versus a great manager
    • Management Styles
  • An additional module titled "Delivering Change" is added, covering:
    • Factors that determine whether change initiatives succeed or fail
    • Principles of Change
    • Resistance to change – including instances where such resistance can be advantageous

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