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Course Outline

This course is largely identical to the Team Members’ course (see separate outline) with the following additions:

  • An additional module titled: Leadership v Management, which covers:
    • The similarities and differences between Leadership and Management. What makes a Great Leader; what makes a Great Manager?
    • Management Styles
  • An additional module titled: Delivering Change, which covers:
    • Why Change does / does not work
    • Change Principles
    • Resistance to Change – and why, occasionally, resistance to change is beneficial
 14 Hours

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