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 Duration 7 hours

Course Outline

Course Introduction and Learning Objectives

  • Welcome, learning goals, and session agenda
  • Connecting leadership to company mission and strategic objectives
  • Establishing participant expectations and conducting an initial self-assessment

Foundations of Situational Leadership

  • Overview of leadership styles pertinent to field teams
  • Assessing team competence and commitment levels
  • Choosing the most effective leadership approach for specific tasks

Effective Communication on the Jobsite

  • Methods for delivering clear, concise briefings and instructions
  • Practising active listening and verifying understanding
  • Conveying technical and safety information effectively under time pressure

Assertive Decision-Making and Problem Solving

  • Applying structured decision-making frameworks to field-based challenges
  • Employing rapid root-cause analysis and implementing corrective actions
  • Balancing speed, safety, and quality in decision-making

Motivation, Recognition, and Positive Feedback

  • Identifying practical motivators for technical tradespeople
  • Providing constructive feedback and immediate recognition
  • Creating short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Defining clear expectations and setting measurable goals
  • Monitoring progress, KPIs, and conducting brief performance checks
  • Coaching for skill enhancement and fostering accountability

Planning, Resource Coordination, and Time Management

  • Prioritising tasks and managing daily schedules
  • Coordinating materials, tools, and subcontractor activities
  • Developing contingency plans for delays and site disruptions

Health, Safety Leadership and Compliance

  • The leader’s role in promoting safety-first behaviours
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting procedures, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Managing interpersonal conflicts and handling difficult conversations
  • Fostering collaboration across multi-skilled teams
  • Encouraging inclusive behaviours and respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Facilitated roleplays addressing common site challenges
  • Feedback from peers and trainers using coaching frameworks
  • Refining approaches and drafting individual action plans

Implementation Planning and Measurement

  • Developing a 30-60-90 day leadership action plan
  • Selecting simple productivity and safety metrics for monitoring
  • Preparing handoff materials for HR or senior management follow-up

Summary and Next Steps

Requirements

  • A foundational understanding of electrical installation work and site operations
  • Experience supervising or collaborating within technical teams
  • Knowledge of workplace health and safety principles

Target Audience

  • Team leaders and foremen in electrical installation
  • Site supervisors and project managers
  • HR or training coordinators overseeing field teams

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