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Course Outline

Module 1: ISO 9001 – Interpreting the Standard

  • Foundations of Quality Management Principles
  • Structural overview and clause breakdown of ISO 9001
  • Essential terminology and definitions
  • Implementing the process approach and risk-based thinking
  • In-depth examination of ISO 9001:2015 requirements
  • Applying requirements within actual business environments
  • Guidance on documentation and implementation

Module 2: ISO 9001 – Internal Audit Training

  • Defining the role and duties of an internal auditor
  • Strategies for audit planning and preparation
  • Managing opening and closing audit meetings
  • Techniques for interviewing and gathering evidence
  • Classifying and reporting nonconformities
  • Drafting clear and effective audit reports
  • Monitoring corrective actions and follow-up
  • Hands-on audit simulations using case studies

Module 3: ISO 27001 – Interpreting the Standard

  • Basics of Information Security Management Systems (ISMS)
  • Core concepts and guiding principles of ISO 27001
  • Detailed review of ISO 27001:2022 clauses and Annex A controls
  • Methodologies for risk assessment and treatment
  • Preparing the Statement of Applicability (SoA) and required documentation
  • Addressing implementation challenges through best practices

Module 4: ISO 27001 – Internal Audit Training

  • Specific auditing techniques for information security controls
  • Planning and executing internal ISMS audits
  • Collecting evidence within digital environments
  • Documenting and reporting information security nonconformities
  • Managing follow-up activities and continual improvement
  • Role-play exercises based on realistic ISMS scenarios

Summary and Recommended Next Steps

Requirements

  • A solid grasp of fundamental business processes
  • Basic knowledge of quality management or information security concepts
  • A professional interest in compliance, auditing, or management systems

Target Audience

  • Quality assurance specialists
  • Information security managers
  • Internal auditors and compliance professionals
 21 Hours

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