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Course Outline

Module 1: ISO 9001 – Standard Interpretation

  • Introduction to Quality Management Principles
  • Overview of the ISO 9001 structure and its clauses
  • Key terminology and definitions
  • The process approach and risk-based thinking
  • In-depth analysis of ISO 9001:2015 requirements
  • Applying requirements to real-world business scenarios
  • Guidance on documentation and implementation

Module 2: ISO 9001 – Internal Auditor Training

  • The role and responsibilities of an internal auditor
  • Audit planning and preparation
  • Conducting opening and closing meetings
  • Interviewing techniques and evidence collection
  • Classification and reporting of nonconformities
  • Writing clear and effective audit reports
  • Follow-up on corrective actions
  • Practical audit simulations (based on case studies)

Module 3: ISO 27001 – Standard Interpretation

  • Fundamentals of Information Security Management Systems (ISMS)
  • Core concepts and principles of ISO 27001
  • Comprehensive walkthrough of ISO 27001:2022 clauses and Annex A controls
  • Risk assessment and treatment methodologies
  • Statement of Applicability (SoA) and documentation requirements
  • Common implementation challenges and best practices

Module 4: ISO 27001 – Internal Auditor Training

  • Auditing techniques for information security controls
  • Planning and executing ISMS internal audits
  • Gathering evidence in digital environments
  • Reporting information security nonconformities
  • Follow-up and continual improvement processes
  • Audit roleplay based on realistic ISMS scenarios

Summary and Next Steps

Requirements

  • Foundational understanding of business processes
  • Basic familiarity with quality assurance or information security concepts
  • Interest in compliance, auditing methodologies, or management systems

Target Audience

  • Quality assurance specialists
  • Information security managers
  • Internal auditors and compliance officers
 21 Hours

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