Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Defining AI: Essential terms and technologies
- Distinguishing between AI, Machine Learning, and automation
- Current trends in public sector AI adoption
AI Applications in Government
- Enhancing service delivery via chatbots, document automation, and predictive analytics
- Improving policy and planning through modeling, forecasting, and simulations
- Practical examples in public safety, healthcare, and citizen engagement
Risks, Ethics, and Bias in AI
- Understanding algorithmic bias and the principle of fairness
- Making ethical decisions regarding AI systems
- Prioritizing transparency, accountability, and explainability
AI Governance and the Regulatory Environment
- An overview of the EU AI Act, GDPR, and global regulatory shifts
- National AI strategies and governance frameworks
- Considerations for maintaining public trust and citizen impact
Procurement and Implementation Strategies
- Key considerations for leaders before investing in AI
- Evaluating vendors, pilot programs, and partnerships
- Preparing for inter-agency collaboration and data infrastructure readiness
Strategic Planning for AI Adoption
- Fostering internal AI literacy and building cross-functional teams
- Aligning AI initiatives with organizational mission and outcomes
- Creating a roadmap for AI adoption within departments or agencies
Summary and Recommended Next Steps
Requirements
- Basic knowledge of public sector operations and policy frameworks
- A genuine interest in applying emerging technologies for the public good
- No prior technical experience in AI is necessary
Target Audience
- Senior administrators
- Ministers and government executives
- Policy advisors and public sector strategists
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.