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 Duration 7 hours

Course Outline

Foundations of AI-Driven Summarization

  • How ChatGPT interprets and condenses information
  • Common document types encountered in government operations
  • Recognizing the constraints of AI-generated outputs and the need for refinement

Condensing Reports and Briefing Documents

  • Creating succinct summaries from policy or research reports
  • Extracting key findings from technical or analytical materials
  • Structuring content for high-level executive review

Synthesizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Emphasizing critical decisions and open questions
  • Preparing concise summaries for internal dissemination or follow-up actions

Enhancing Results Through Prompting

  • Structuring prompts for effective summarization and rewriting
  • Examples of role-specific and outcome-focused prompt designs
  • Using iterative prompting to optimize summary quality

Adjusting Tone, Style, and Formatting

  • Tailoring content for ministers, internal leadership, or the general public
  • Selecting between formal and conversational tones as appropriate
  • Producing varied formats (bullet points, executive memos, Q&A sections)

Embedding ChatGPT in Government Processes

  • Utilizing ChatGPT within Word, Teams, and browser-based environments
  • Integrating ChatGPT with meeting and collaboration platforms
  • Reviewing and refining summaries in real-time

Responsible Usage and Verification

  • Preventing inaccuracies or AI hallucinations
  • Verifying summaries and referencing original sources
  • Adhering to information governance and security protocols

Recap and Future Directions

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documents
  • No previous experience with ChatGPT or AI technologies is necessary

Target Audience

  • Analysts
  • Program managers
  • Executive support staff

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