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Course Outline
Introducing Copilot in the Public Sector
- An overview of Microsoft 365 Copilot and its underlying mechanisms
- Exploring AI use cases within Microsoft applications for the public sector
- Grasping Copilot’s data sources and security boundaries
Document Management in Word
- Drafting policy memos, correspondence, and reports
- Refining, summarizing, and clarifying written content
- Developing structured content from bullet points or tables
Outlook for Email and Calendar Support
- Accelerating email composition and responses using Copilot
- Streamlining meeting scheduling and drafting follow-up notes
- Condensing lengthy email threads and identifying key points
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language
- Generating charts, summaries, and visual insights
- Leveraging Copilot to identify trends or answer specific questions
Enhancing Meetings and Presentations with Copilot
- Creating meeting summaries and action items in Teams
- Building presentation drafts in PowerPoint from brief notes
- Transcribing transcripts into briefs or formal reports
Prompting Techniques and Custom Scenarios
- Crafting effective prompts for consistent outcomes
- Tailoring prompts to match your department’s tone and requirements
- Reusing prompt templates for recurring tasks
Responsible Usage in Government Settings
- Addressing confidentiality, oversight, and appropriate application
- Aligning with internal policies and IT governance
- Establishing trust through ethical AI practices in public service
Recap and Future Directions
Requirements
- Basic knowledge of Microsoft 365 applications (such as Word, Outlook, and Excel)
- Familiarity with standard public sector duties, including reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government employees who use Microsoft Office in their daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff looking to enhance productivity through AI assistance
7 Hours
Testimonials (1)
i already have some reports that i know, i will use some of the prompts that looked at today
