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Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanisms
- Practical use cases for AI within Microsoft applications in the public sector
- Understanding Copilot’s data sources and security constraints
Managing Documents in Word
- Drafting policy memos, correspondence, and reports
- Rewriting, summarizing, and clarifying text
- Structuring content from bullet points or tabular data
Email and Calendar Support in Outlook
- Faster composition and responses to emails using Copilot
- Scheduling meetings and drafting follow-up summaries
- Summarizing extensive email threads and identifying key takeaways
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in clear, plain language
- Generating charts, summaries, and visual data representations
- Leveraging Copilot to identify trends or answer specific queries
Copilot in Meetings and Presentations
- Producing meeting summaries and action items in Teams
- Creating presentation drafts in PowerPoint from brief notes
- Converting transcripts into concise briefs or reports
Prompting Strategies and Custom Scenarios
- Crafting effective prompts for consistent and reliable outcomes
- Adapting prompts to match your department’s tone and requirements
- Reusing prompt templates for recurring tasks
Responsible Use in Government Contexts
- Maintaining confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI practices in public service
Summary and Next Steps
Requirements
- Foundational knowledge of Microsoft 365 applications (including Word, Outlook, and Excel)
- Familiarity with standard public sector responsibilities such as reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government personnel utilizing Microsoft Office applications in their daily roles
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff aiming to increase productivity through AI support
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
