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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Overview of ChatGPT and its operational mechanics
- Application of use cases within government workflows
- Understanding strengths, limitations, and responsible usage
Composing and Editing Official Communication
- Generating initial drafts for memos, emails, and reports
- Refining tone, clarity, and plain language usage
- Adapting content for various audiences or formats
Summarization and Data Extraction
- Condensing extensive policy or research documents
- Identifying key points and actionable items
- Organizing summaries for briefings or meetings
Prompt Engineering for Government Contexts
- Fundamental and advanced prompting methods
- Effective use of examples and role-based instructions
- Developing reusable prompt templates for recurring tasks
Translation and Multilingual Assistance
- Translating internal and external communications
- Maintaining a professional tone across different languages
- Leveraging ChatGPT for inclusive and accessible language
Productivity Enhancement and Task Automation
- Brainstorming and idea generation for new initiatives
- Generating content from structured data sources (e.g., tables)
- Creating outlines for presentation decks or briefings
Compliance, Security, and Ethical Considerations
- Addressing data privacy and information sharing risks
- Adhering to internal AI and IT policies
- Fostering public trust through responsible AI use
Recap and Future Steps
Requirements
- Basic proficiency with digital tools commonly used in public sector environments.
- No previous experience with AI or ChatGPT is necessary.
- Experience in drafting, reviewing, or managing official communications is advantageous.
Target Audience
- Public service teams and administrative professionals.
- Policy analysts and government communication specialists.
- Staff members looking to enhance productivity through AI-driven tools.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.