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 Duration 14 hours

Course Outline

Module 1: Intro to AI in Sales

  • Defining AI and its role in transforming the commercial sector
  • Essential AI tools and concepts for sales professionals
  • Practical examples: Identifying where AI delivers immediate value in sales processes

Module 2: Enhancing Productivity via AI Tools

  • Automating daily administrative and communication responsibilities
  • Leveraging AI assistants and chatbots for internal and client interactions
  • Utilizing templates and prompt structures for standard sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis (including cleaning, enrichment, and integration)
  • Using Excel and ChatGPT to extract insights and synthesize qualitative information
  • Getting started with Power BI for dataset connectivity and rapid report generation

Module 4: Predictive Analytics for Sales and Market Trends

  • Basic forecasting techniques and their application to short-term demand (1–4 weeks)
  • Leveraging Excel’s native forecasting capabilities and AI-assisted features
  • Interpreting model outputs and conveying uncertainty to stakeholders

Module 5: Route to Market and Competitive Landscape

  • Applying AI for competitive intelligence and market monitoring
  • Segmenting customers and prioritizing accounts using AI-driven heuristics
  • Practical case study: Extracting competitive keywords, positioning strategies, and opportunity indicators

Module 6: Creating Dashboards and Visual Reports

  • Design principles for high-impact sales and market dashboards
  • Practical exercise: Developing Power BI visuals for sales KPIs, pipeline health, and market trends
  • Incorporating narrative insights through AI-generated summaries and highlights

Module 7: Real-World Applications and Case Studies

  • Actual use cases from major organizations and SMEs
  • Discussion: Mapping these strategies to participants’ specific business contexts
  • Group activity: Adapting a case study to your operational environment

Module 8: Hands-On Workshop — Creating a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: Data ingestion → Insight generation → Dashboard creation → Action checklist
  • Workshop presentations and peer reviews

Module 9: Implementation and Future Steps

  • Checklist for rolling out AI workflows in sales teams (covering data, roles, and governance)
  • Ready-to-use templates, prompts, and dashboard packages for participants
  • Strategy roadmap for scaling AI-assisted sales practices and measuring their impact

Requirements

  • Understanding of fundamental sales and marketing principles
  • Confidence in using Excel or similar spreadsheet tools for data management
  • Basic experience with dashboards or reporting tools is beneficial but not mandatory

Target Audience

  • Sales professionals and account managers
  • Marketing analysts and business development specialists
  • Product managers, commercial strategists, and key decision-makers

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