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 Duration 14 hours (2 days)

Course Outline

Module 1: Introduction to AI in Sales

  • Defining AI and its role in transforming the commercial environment
  • Essential AI tools and concepts for sales professionals
  • Real-world examples: identifying where AI delivers immediate value in sales processes

Module 2: Enhancing Productivity via AI Tools

  • Streamlining routine administrative and communication duties
  • Leveraging AI assistants and chatbots for internal and external engagements
  • Templates and prompt structures for standard sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis (cleaning, enrichment, and integration)
  • Utilizing Excel and ChatGPT to derive insights and synthesize qualitative data
  • Getting started with Power BI for linking datasets and generating quick reports

Module 4: Predictive Analytics for Sales and Market Trends

  • Basic forecasting techniques and their application to short-term demand (1–4 weeks)
  • Applying Excel’s native forecasting and AI-assisted functionalities
  • Interpreting model results and communicating uncertainty to stakeholders

Module 5: Go-to-Market Strategies and Competitive Analysis

  • Employing AI for competitive intelligence and market monitoring
  • Segmenting customers and prioritizing accounts using AI-driven heuristics
  • Practical case: extracting competitive keywords, positioning strategies, and opportunity indicators

Module 6: Creating Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards
  • Practical session: developing Power BI visuals for sales KPIs, pipeline health, and market trends
  • Integrating narrative insights through AI-generated summaries and highlights

Module 7: Practical Applications and Case Studies

  • Real-world applications from leading enterprises and SMEs
  • Discussion: mapping similar tactics to participants’ specific business contexts
  • Group activity: adapting a case study to your operational environment

Module 8: Practical Session — Constructing a Simple Workflow

  • Guided practice with ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist
  • Presentation of workflows and peer review

Module 9: Adoption Strategy and Future Steps

  • Checklist for implementing AI workflows in sales teams (data, roles, governance)
  • Quick-start templates, prompts, and dashboard packs for participant reuse
  • Roadmap for scaling AI-assisted sales practices and measuring impact

Requirements

  • Understanding of fundamental sales and marketing principles
  • Proficiency with Excel or similar spreadsheet tools for data manipulation
  • Basic knowledge of dashboards or reporting tools is beneficial but not mandatory

Target Audience

  • Sales specialists and account managers
  • Marketing analysts and business development personnel
  • Product managers, commercial strategists, and key decision-makers

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