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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Defining academic, institutional, and brand positioning
  • Utilizing AI to draft content for web, email, and social media tailored to specific personas
  • Editing, quality assurance, and maintaining brand voice consistency using AI tools

Public Relations and Reputation Management

  • Monitoring online reputation using AI-driven listening tools
  • Proactive PR: Employing AI for media outreach and drafting press materials
  • Crisis planning and response strategies supported by AI alerts

Digital Marketing Optimization and Analytics

  • Segmentation and targeting leveraging ML-based clustering
  • Campaign A/B testing, uplift modeling, and attribution analytics
  • Workflows for automated creative testing and budget optimization

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Frameworks for rapid prototyping and pilot evaluation

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value using AI-generated evidence and outcome data
  • Developing partnership models with industry players and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal support for AI initiatives
  • Training, governance, and ethical considerations regarding AI usage
  • Roadmaps for building capabilities and adapting roles

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI (including logistics and personalization)
  • Strategies for school engagement and relationship mapping using AI insights
  • Measuring event impact and follow-up conversions using analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design session: defining objectives, tools, KPIs, and rollout plans
  • Presentation of the strategic plan and peer feedback
  • Implementation roadmap and identification of quick wins

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing principles
  • Familiarity with digital channels is advantageous
  • Willingness to embrace AI-driven tools and workflows

Target Audience

  • Marketing managers in the higher education sector
  • Leads in institutional communications and public relations
  • Program directors and innovation teams

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