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Duration 7 hours
Course Outline
Level: Intermediate to Advanced
Style: 80% hands-on / 20% facilitator input
Tools Used: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / your preferred BA tools
1. Role Reassessment: Business Analysis in Agile & Product Teams
- View Business Analysis as an enabler that extends beyond simple requirement documentation
- Exercise: Team Mapping — Locate your role within the product and team lifecycle, identify key customers and users, and surface alignment issues or blockers
- Deliverable: A personalized “Business Analysis Position Map”
2. Data-Driven Decision Making with BA Techniques
- Practice interpreting complex, raw user research data
- Hands-on session: Develop hypothesis statements regarding problems or opportunities
- Techniques covered include Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project to redesign a customer business process based on real-world scenarios
- Tools applied: SIPOC (Suppliers, Inputs, Process, Outputs, Customers) and User Story Mapping
- Teams present “before & after” diagrams for critique and iterative refinement
4. Advanced Elicitation in Complex Environments
- Hone skills in crafting user stories and acceptance criteria, mapping complex stakeholders, prioritizing conflicting needs, and applying roadmap techniques (Now/Next/Later)
- Role-play activity: Eliciting detailed user stories from story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint centered on the objective to “innovate faster”
- Teams define the Objective, three Key Results, and a corresponding Business Analysis action plan
- Presentations followed by structured peer feedback
6. Conclusion & Templates Toolkit
- Provide a comprehensive BA toolkit featuring templates for stakeholder mapping, story mapping, prioritization, and other key areas
- Facilitate discussion on key insights and takeaways gathered from participants
Requirements
Prerequisites:
- A solid grasp of business analysis fundamentals and key terminology
- Basic familiarity with user stories and initial stakeholder engagement practices
- Proficiency with digital collaboration platforms such as Miro, Jamboard, Excel, or comparable tools
- An analytical perspective with a desire to sharpen problem-solving and decision-making abilities
Audience:
- Business Analysts
- Product Owners/Managers
- User Researchers
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons
