Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Level: Intermediate to Advanced
Style: 80% hands-on / 20% facilitator input
Tools Used: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / your preferred BA tools
1. Role Reset: Business Analysis in Agile & Product Teams
- Examine Business Analysis as an enabler that goes beyond mere requirement documentation
- Activity: Team Mapping — determine your role within the product/team lifecycle, identify your customers/users, and uncover alignment or blockers
- Output: Personalized “Business Analysis Position Map”
2. Data-Driven Decisions with BA Techniques
- Practice interpreting complex, raw user research data
- Hands-on: Formulate problem or opportunity hypothesis statements
- Techniques introduced include Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project to redesign a customer business process inspired by real-world challenges
- Tools applied: SIPOC (Suppliers, Inputs, Process, Outputs, Customers), User Story Mapping
- Teams present “before & after” diagrams for critique and iteration
4. Advanced Elicitation in Complex Environments
- Develop skills in writing user stories and acceptance criteria, mapping complex stakeholders, prioritizing competing needs, and utilizing roadmap techniques (Now/Next/Later)
- Roleplay activity: Eliciting detailed user stories from story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint focusing on the objective to “innovate faster”
- Teams define Objective, Three Key Results, and Business analysis action plan
- Presentations followed by peer feedback
6. Wrap-up & Templates Toolkit
- Share a comprehensive BA toolkit including templates for stakeholder mapping, story mapping, prioritization, and more
- Collect and discuss top insights and takeaways from participants
Requirements
Prerequisites:
- Fundamental understanding of business analysis concepts and terminology
- Familiarity with user stories and basic stakeholder engagement practices
- Comfort with digital collaboration platforms such as Miro, Jamboard, Excel, or similar tools
- An analytical mindset with a desire to improve problem-solving and decision-making capabilities
Audience:
- Business Analysts
- Product Owners/Managers
- User Researchers
7 Hours
Testimonials (1)
the lessons