Course Outline
Introduction
• Current state of digital banking in Bulgaria and the surrounding region
Identifying Value Creation
• Digital channels and mobile banking solutions
• Digital lending: shifting from branch visits to rapid online processing
• SME banking dynamics
Fintech and Traditional Banks
• The balance between competition and partnership
• Mutual learning opportunities: what banks can adopt from fintechs and vice versa
Agile as a Catalyst for Change
• Key findings from the trainer’s master’s research
• Transitioning from project-based to product-based models
Organization, People, and Culture
• Why technology alone is not sufficient for success
• The roles of leadership and middle management
Case Studies
• Analysis of transformations that succeeded and those that did not
• Key lessons extracted from these experiences
Summary and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary.
• A general understanding of financial services is beneficial.
Target Audience
• Managers and specialists within banks, insurance companies, and payment institutions.
• Teams operating within fintech enterprises.
• Consultants serving the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
