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 Duration 21 hours

Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Differentiating business analysis from other related disciplines

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organizational or departmental levels

  • Conducting needs analysis
  • Selecting the most appropriate elicitation technique
  • Requesting enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Confirming the necessary steps for information gathering
  • Documenting and verifying elicitation results

Conducting Enterprise Analysis

Analyzing the business landscape

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and gaps

Detecting problems and identifying opportunities

  • Uncovering the root causes of problems
  • Discovering opportunities for growth
  • Determining elements of the initial solution scope
  • Formulating action-oriented business initiatives to address needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Forecasting project benefits and costs

Documenting critical project parameters

  • Establishing SMART project objectives
  • Specifying critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analyzing the impact stakeholders have on a project

Developing a change management process

  • Baselining your plan
  • Adhering to the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritizing, and organizing requirements
  • Specifying the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimizing business value
  • Evaluating dependencies between individual requirements

Assessing organizational readiness

  • Identifying organizational capability gaps
  • Defining business and technical organizational impacts

Developing Business Analysis Competencies

  • Moving beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking a broad understanding of the core tasks and techniques in business analysis, as well as for those who need to effectively evaluate business options and outcomes.

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