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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing between programmes and projects and the value of programme management
  • MSP principles and the concept of transformational flow
  • Programme lifecycle overview: identification, definition, and benefit management

Programme Governance and Organisation

  • Programme structure, roles, and responsibilities (SRO, Programme Manager, Board)
  • Establishing a Programme Management Office (PgMO)
  • Decision-making processes, reporting lines, and escalation paths

Vision, Blueprint, and Benefits Management

  • Defining the vision and strategic outcomes
  • Designing the blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Approach

  • Developing the programme plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies and sequencing
  • Scheduling, resource planning, and capacity considerations

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and defining engagement strategies
  • Planning communications and fostering change readiness
  • Addressing resistance and reinforcing sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, internal/external assurance, and audit readiness
  • Contingency planning and decision support

Financials, Benefits Realisation, and Value Management

  • Developing business cases and maintaining financial governance
  • Tracking benefits, measuring outcomes, and assessing ROI
  • Cost control, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Approaches to quality management for programmes
  • Configuration management and change control across projects
  • Using standards, templates, and knowledge management for repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning handover, sustainment, and operational acceptance
  • Closure activities: benefits review, lessons learned, and documentation
  • Integrating outcomes into business-as-usual processes

Practical Workshop and Case Study

  • Scenario exercise: Designing a programme governance model and benefits map
  • Group presentations with peer and instructor feedback
  • Creating an action plan to apply MSP practices within participants’ organisations

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals
  • Practical experience in project or programme environments
  • Familiarity with organisational change concepts

Target Audience

  • Current and aspiring programme managers
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office staff, change managers, and delivery leads

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