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Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing between a program and a project, and understanding the value of program management
  • MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organisation

  • Programme structure, key roles, and responsibilities (SRO, Programme Manager, Board)
  • Establishing a Programme Management Office (PgMO)
  • Decision-making processes, reporting hierarchies, and escalation paths

Vision, Blueprint and Benefits Management

  • Defining the vision and strategic outcomes
  • Designing the blueprint and target operating model
  • Benefits identification, mapping, measurement, and tracking

Programme Planning and Delivery Approach

  • Developing a program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies, and sequencing
  • Scheduling, resource planning, and capacity considerations

Stakeholder Engagement and Communications

  • Stakeholder analysis and engagement strategies
  • Communication planning and fostering change readiness
  • Managing resistance and securing sponsor commitment

Risk, Issue, and Assurance Management

  • Identification and escalation of programme-level risks and issues
  • Assurance roles, internal/external assurance, and audit readiness
  • Contingency planning and decision support

Financials, Benefits Realisation and Value Management

  • Business case development and financial governance
  • Tracking benefits, measuring outcomes, and calculating ROI
  • Cost control, forecasting, and rebaseline practices

Quality, Configuration and Change Control

  • Quality management approaches tailored for programs
  • Configuration management and change control across projects
  • Standards, templates, and knowledge management for repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Closure activities: benefits review, lessons learned, and documentation
  • Embedding outcomes into business-as-usual processes

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map
  • Group presentations and peer/instructor feedback
  • Developing an action plan for applying MSP practices within your organization

Summary and Next Steps

Requirements

  • Foundational knowledge of project management concepts
  • Prior experience working within or supporting project or program environments
  • Familiarity with organizational change management concepts

Target Audience

  • Current or aspiring programme managers
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office personnel, change managers, and delivery leads
 21 Hours

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