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Course Outline

Introduction to MSP and the Programme Mindset

  • Distinguishing programmes from projects and understanding the value of programme management
  • Core MSP principles and the notion of transformational flow
  • Overview of the programme lifecycle: from identification and definition to benefits management

Programme Governance and Organisational Structure

  • Defining programme structures, key roles, and responsibilities (including SRO, Programme Manager, and Board)
  • Establishing a functional Programme Management Office (PgMO)
  • Setting up decision-making processes, reporting lines, and escalation pathways

Vision, Blueprint, and Benefits Management

  • Clarifying the vision and defining strategic outcomes
  • Designing the programme blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Strategy

  • Developing a comprehensive programme plan and delivery roadmap
  • Integrating workstreams and projects, while managing dependencies and sequencing
  • Addressing scheduling, resource allocation, and capacity constraints

Stakeholder Engagement and Communication

  • Conducting stakeholder analysis and devising engagement strategies
  • Planning communications and fostering change readiness
  • Mitigating resistance and securing ongoing sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, managing internal/external assurance, and preparing for audits
  • Developing contingency plans and supporting decision-making

Financials, Benefits Realisation, and Value Management

  • Constructing business cases and establishing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Implementing cost control, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programmes
  • Managing configuration and change control across multiple projects
  • Utilising standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities, including benefits review, lessons learned, and documentation
  • Integrating outcomes into ongoing business-as-usual processes

Practical Workshop and Case Study Analysis

  • Scenario-based exercise: designing a programme governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Formulating an action plan to apply MSP practices within participants' organisations

Summary and Future Steps

Requirements

  • A solid grasp of fundamental project management principles
  • Hands-on experience operating within or supporting project and programme environments
  • Familiarity with the concepts of organisational change

Target Audience

  • Current Programme managers and those aspiring to enter the role
  • Sponsors, Senior Responsible Owners (SROs), and Portfolio managers
  • Programme office staff, Change managers, and Delivery leads
 21 Hours

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