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Duration 20 hours (2 days)
Course Outline
1. Assessment and Integration Fundamentals
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Digital Ecosystems and Operational Automation
- Advantages and architectural structure of integrated systems
- Integration methods: native, via connectors, or API
- Standard tools: Zapier, Make, API Connector, Power Automate
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Mapping Internal Processes
- Identifying existing workflows and areas for enhancement
- Setting objectives and defining efficiency metrics
- Documenting current ('as is') flows and designing future ('to be') states
- Practical Example: Basic Gmail automation leading to Trello (incoming email triggering task creation)
2. Trello and Google Workspace Integration
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Trello + Google Sheets and Drive
- Connecting dashboards to control spreadsheets
- Automated reporting and file uploads
- Drive integration and managing file versions
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Trello + Gmail and Calendar
- Automated reminders and notifications
- Synchronizing deadlines and task statuses
- Applied Case Study: Collaborative project management in Trello with automated dashboards in Google Sheets
3. QuickBooks Integration and Automated Communication
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QuickBooks + Google Workspace
- Automated export of financial reports
- Budget tracking and reconciliation with Sheets
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QuickBooks + Trello
- Linking projects to cost centers for financial monitoring
- Automatic updates to task status based on budget progress
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Introduction to WhatsApp Business API / Twilio / WATI
- Core concepts and integration possibilities
- Application scenarios: task alerts, billing reminders, and customer follow-ups
- Practical workflow: 'Event in Trello or QuickBooks triggering an automatic WhatsApp message'
- Combined Case Study: Project -> accounting entry -> automatic client notification via WhatsApp
4. Security, Oversight, and Deployment
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Security and Access Management
- Secure authentication methods (OAuth, tokens)
- Defining roles, permissions, and data protection strategies
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Monitoring and Maintenance
- Tracking active integration flows
- Managing errors and alerts
- Scaling integrations
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Documentation and Continuous Improvement
- Maintaining an integration registry and best practices
- Assessing impact through efficiency KPIs
- Final Practical Project: Designing an integrated workflow that combines Trello, QuickBooks, Google Workspace, and automatic WhatsApp notifications
Requirements
- Fundamental understanding of Trello, QuickBooks, and Google Workspace
- Active access to these platforms for practical exercises
Target Audience
- Operations coordinators and managers
- Administrative and finance personnel
- Project leaders and professionals driving innovation or digital transformation
Testimonials (3)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
The final day which is the Machine Learning Topic