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 Duration 20 hours (2 days)

Course Outline

1. Assessment and Integration Fundamentals

  • Digital Ecosystems and Operational Automation
    • Advantages and architectural structure of integrated systems
    • Integration methods: native, via connectors, or API
    • Standard tools: Zapier, Make, API Connector, Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and areas for enhancement
    • Setting objectives and defining efficiency metrics
    • Documenting current ('as is') flows and designing future ('to be') states
  • Practical Example: Basic Gmail automation leading to Trello (incoming email triggering task creation)

2. Trello and Google Workspace Integration

  • Trello + Google Sheets and Drive
    • Connecting dashboards to control spreadsheets
    • Automated reporting and file uploads
    • Drive integration and managing file versions
  • Trello + Gmail and Calendar
    • Automated reminders and notifications
    • Synchronizing deadlines and task statuses
  • Applied Case Study: Collaborative project management in Trello with automated dashboards in Google Sheets

3. QuickBooks Integration and Automated Communication

  • QuickBooks + Google Workspace
    • Automated export of financial reports
    • Budget tracking and reconciliation with Sheets
  • QuickBooks + Trello
    • Linking projects to cost centers for financial monitoring
    • Automatic updates to task status based on budget progress
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and integration possibilities
    • Application scenarios: task alerts, billing reminders, and customer follow-ups
    • Practical workflow: 'Event in Trello or QuickBooks triggering an automatic WhatsApp message'
  • Combined Case Study: Project -> accounting entry -> automatic client notification via WhatsApp

4. Security, Oversight, and Deployment

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Defining roles, permissions, and data protection strategies
  • Monitoring and Maintenance
    • Tracking active integration flows
    • Managing errors and alerts
    • Scaling integrations
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and best practices
    • Assessing impact through efficiency KPIs
  • Final Practical Project: Designing an integrated workflow that combines Trello, QuickBooks, Google Workspace, and automatic WhatsApp notifications

Requirements

  • Fundamental understanding of Trello, QuickBooks, and Google Workspace
  • Active access to these platforms for practical exercises

Target Audience

  • Operations coordinators and managers
  • Administrative and finance personnel
  • Project leaders and professionals driving innovation or digital transformation

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