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Duration 16 hours
Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and evolutionary development.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Identifying types of waste (muda) in service environments.
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) methodologies.
- Prioritization frameworks: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Project Thinking: Structure and practical application.
- Comparative overview: Lean vs. Agile vs. Six Sigma.
3. Lean Kanban Methodology (4 hours)
- Foundational concepts and components of the Kanban system.
- Strategies for effective board management.
- Implementing Pull systems and defining Work In Progress (WIP) limits.
- Flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean in Operational Processes (4 hours)
- VSM (Value Stream Mapping) techniques.
- Identifying and analyzing waste within banking processes.
- Implementing KAIKAKU for rapid improvement.
5. Additional Lean Tools (2 hours)
- GEMBA: Going to the actual place.
- KAIZEN: Continuous improvement.
- Root cause analysis techniques: Ishikawa diagrams and the 5 Whys.
- POKA-YOKE: Error-proofing mechanisms.
Summary and Next Steps
Requirements
- Foundational knowledge of core project management concepts.
- Practical experience with process workflows in a business or banking environment.
- Familiarity with Agile or Lean principles.
Target Audience
- Process managers and analysts.
- Project managers within banking and financial services sectors.
- Professionals responsible for requirements definition and process improvement.
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.