Customer Discovery for Product Teams Training Course

Business analysis is the process of researching, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the organizational change management process and the design of new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a crucial element in ensuring the effectiveness of projects and changes in the organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that deliver tangible business value. Through practical exercises and essential tools, participants will learn to interpret complex data, streamline processes, engage stakeholders effectively, and convert strategic goals into actionable outcomes using OKRs. By the conclusion, attendees will possess a robust toolkit designed to enhance their impact and achieve measurable results.

This live, instructor-led training in Czech Republic (available online or on-site) is tailored for individuals at beginner, intermediate, or advanced levels who wish to leverage generative AI tools to support the daily responsibilities of a business analyst, such as analysis, documentation, information structuring, and stakeholder communication.

By the end of this training, participants will be able to:

• Understand the actual capabilities and limitations of GenAI models (e.g., hallucinations, context windows).
• Use AI as a sophisticated tool that supports cognitive and analytical processes.
• Create precise requirement structures and technical documents using AI.
• Accelerate conceptual work, from generating hypotheses to drafting documentation.
• Evaluate the quality and substantive accuracy of AI-generated outputs with a conscious and critical eye.
• Gain insight into the safe and ethical use of AI tools regarding corporate data.

This instructor-led training on Czech Republic focuses on cost-effectiveness analysis for intermediate practitioners. It guides participants through defining key questions, quantifying costs and outcomes, applying analytical frameworks, and assessing uncertainty to facilitate rational, evidence-based decision-making across diverse sectors.

This instructor-led live training in Czech Republic (delivered online or on-site) targets intermediate-level managers and specialists aiming to grasp the forces behind digital change in financial services and how to apply them effectively in their own organizations.

By the end of this session, participants will be able to:

• Explain the drivers of digital change in the banking and financial services industries.
• Identify where digital channels, lending, and SME banking generate value.
• Understand how Agile practices and product thinking underpin transformation efforts.
• Learn from the outcomes of both successful and unsuccessful transformations.

This course offers an expert introduction to the newly enacted Accessibility Law, equipping developers with the practical skills necessary to design, develop, and maintain fully accessible applications. Beginning with a contextual discussion on the law's importance and implications, the course rapidly transitions to hands-on coding practices, tools, and testing techniques to ensure compliance and inclusivity for users with disabilities.

This instructor-led, live training in Czech Republic (online or on-site) is designed for intermediate web developers and UX designers aiming to leverage LangChain to create intuitive and user-friendly web applications.

By the end of this training, participants will be able to:

• Grasp the core concepts of LangChain and its function in boosting web user experience.
• Deploy LangChain in web apps to develop dynamic and responsive interfaces.
• Integrate APIs into web applications to enhance interactivity and user engagement.
• Optimize user experience through LangChain’s advanced customization capabilities.
• Analyze user behavior data to refine web app performance and experience.

This instructor-led, live training in Czech Republic (online or onsite) is aimed at persons who wish to use Figma to design the user interface for a new or existing software application or website.

By the end of this training, participants will be able to:

• Create modern UI designs in Figma.
• Create a working, clickable application prototype.
• Apply design best practices.
• Accelerate the completion speed of design projects.
• Collaborate with other designers and developers using Figma.

This instructor-led, live training in Czech Republic (online or on-site) is designed for beginner to intermediate professionals who aim to integrate Human-Centered Design methodologies into product development, service design, and business innovation.

Upon completion of this training, participants will be able to:

• Grasp and implement the principles of Human-Centered Design.
• Perform user research to uncover pain points and opportunities.
• Create user personas and journey maps.
• Iteratively ideate, prototype, and test solutions.
• Apply design thinking frameworks to real-world projects.

A practical training in Czech Republic that enables insurance professionals to utilize AI, data, and InsurTech trends to modernize operations and enhance customer engagement. Through workshops, case studies, and practical exercises, participants will develop digital strategies suited for a rapidly changing industry.

This instructor-led live training in Czech Republic focuses on practical Requirements Engineering concepts, elicitation methods, and documentation standards. It offers comprehensive exam preparation to help participants master the IREB CPRE syllabus and successfully pass the Foundation Level certification.

This instructor-led, live training in Czech Republic (online or onsite) is designed for intermediate-level UX/UI designers and front-end developers who want to use Multimodal AI to design and implement user interfaces that can understand and process various forms of input.

By the end of this training, participants will be able to:

• Design multimodal interfaces that improve user engagement.
• Integrate voice and visual recognition into web and mobile applications.
• Utilize multimodal data to create adaptive and responsive UIs.
• Understand the ethical considerations of user data collection and processing.

This instructor-led, live training in Czech Republic (online or onsite) is designed for individuals who wish to understand requirements analysis and execute it efficiently and accurately by utilizing analysis techniques for their projects.

Upon completing this training, participants will be able to:

• recognize various types of requirements.
• comprehend the overarching concepts and activities involved in requirements analysis.
• gain familiarity with the requirements analysis methodology.
• leverage diverse requirements analysis techniques for optimal results.
• organize requirements to facilitate efficient communication with architects and developers through an iterative requirement gathering process.