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 Duration 7 hours

Course Outline

Grasping Artificial Intelligence

  • Defining AI: Concepts and real-world applications
  • Categories of AI: Ranging from simple automation to machine learning
  • The impact of AI on business operations

AI and Business Process Automation

  • The role of AI in supporting digital transformation
  • Applications of AI in accounting, HR, procurement, and customer service
  • Understanding process automation and smart workflows

Discovering AI Tools for Administrative Roles

  • An overview of popular AI-based tools (including chatbots, document automation, and predictive analytics)
  • Utilizing AI assistants for scheduling, reporting, and communication
  • Live demonstrations of accessible AI tools

AI in Data Management and Decision-Making

  • AI and data: How intelligent systems process information
  • Enhancing decision-making through AI-driven insights
  • Understanding data privacy and ethical AI practices

Integrating AI into ERP and Automation Systems

  • How AI boosts ERP capabilities
  • Real examples of AI integration in procurement, finance, and HR modules
  • Preparing for AI-led digital transformation

Hands-on Practice

  • Employing AI-powered office tools for routine duties
  • Automating basic workflows using available platforms
  • Group activities: Identifying automation potential in the workplace

Best Practices and the Future of AI in Business

  • Cultivating a culture of digital innovation
  • Ethical considerations and responsible AI adoption
  • Adapting to AI-driven changes in the work environment

Recap and Next Steps

Requirements

  • Basic computer skills
  • Familiarity with office software (such as Excel, Word, and email clients)
  • A keen interest in understanding how AI contributes to business process automation

Target Audience

  • Administrative personnel across various departments
  • Managers and team leaders
  • Professionals looking to comprehend AI's role in everyday business operations

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