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Course Outline

Understanding Artificial Intelligence

  • Defining AI: Core concepts and real-world examples
  • Types of AI: From basic automation to machine learning
  • The impact of AI on business operations

AI and Business Process Automation

  • The role of AI in driving digital transformation
  • AI applications in accounting, HR, procurement, and customer service
  • Understanding process automation and intelligent workflows

Exploring AI Tools for Administrative Work

  • Overview of common AI-based tools (chatbots, document automation, predictive analytics)
  • Leveraging AI assistants for scheduling, reporting, and communication
  • Practical demonstrations of user-friendly AI tools

AI in Data Management and Decision-Making

  • The relationship between AI and data: how intelligent systems utilize information
  • Enhancing decision-making through AI-driven insights
  • Navigating data privacy and ethical AI usage

Integrating AI into ERP and Automation Systems

  • How AI enhances Enterprise Resource Planning (ERP) functionality
  • Examples of AI integration within procurement, finance, and HR modules
  • Preparing the organization for AI-driven digital transformation

Hands-on Practice

  • Utilizing AI-powered office tools for routine tasks
  • Automating simple workflows with available platforms
  • Group exercises: Identifying automation opportunities within the workplace

Best Practices and Future of AI in Business

  • Fostering a culture of digital innovation
  • Ethical considerations and responsible AI adoption
  • Adapting to AI-induced changes in the modern workplace

Summary and Next Steps

Requirements

  • Basic computer literacy
  • Familiarity with standard office applications (e.g., Excel, Word, email clients)
  • A genuine interest in learning how AI supports business process automation

Audience

  • Administrative staff across all departments
  • Managers and team leaders
  • Professionals seeking to understand AI's role in daily business operations
 7 Hours

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