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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Concepts and real-world applications
- Categories of AI: Ranging from simple automation to machine learning
- The impact of AI on business operations
AI and Business Process Automation
- The role of AI in supporting digital transformation
- Applications of AI in accounting, HR, procurement, and customer service
- Understanding process automation and smart workflows
Discovering AI Tools for Administrative Roles
- An overview of popular AI-based tools (including chatbots, document automation, and predictive analytics)
- Utilizing AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI tools
AI in Data Management and Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI-driven insights
- Understanding data privacy and ethical AI practices
Integrating AI into ERP and Automation Systems
- How AI boosts ERP capabilities
- Real examples of AI integration in procurement, finance, and HR modules
- Preparing for AI-led digital transformation
Hands-on Practice
- Employing AI-powered office tools for routine duties
- Automating basic workflows using available platforms
- Group activities: Identifying automation potential in the workplace
Best Practices and the Future of AI in Business
- Cultivating a culture of digital innovation
- Ethical considerations and responsible AI adoption
- Adapting to AI-driven changes in the work environment
Recap and Next Steps
Requirements
- Basic computer skills
- Familiarity with office software (such as Excel, Word, and email clients)
- A keen interest in understanding how AI contributes to business process automation
Target Audience
- Administrative personnel across various departments
- Managers and team leaders
- Professionals looking to comprehend AI's role in everyday business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation