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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Distinguishing between what AI can and cannot do
- Core concepts: automation, machine learning, and natural language processing
- Illustrative examples of AI tools in daily business operations
AI Application in the Workplace
- Advantages of AI in administrative and analytical functions
- Popular AI-driven productivity tools (such as ChatGPT, Copilot, and Bard)
- Case studies demonstrating AI impact in finance, logistics, and management support
Practical Application of ChatGPT
- Drafting professional correspondence and reports
- Condensing information and generating meeting minutes
- Ideation and brainstorming through prompt engineering
Boosting Productivity with Microsoft Copilot
- Integrating Copilot within the Microsoft 365 ecosystem (Word, Excel, Outlook)
- Streamlining document creation and data analysis processes
- Utilizing AI assistance for collaborative meetings and presentations
Automation Strategies and Prompt Engineering
- Crafting effective prompts to elicit precise AI responses
- Developing automation scripts via plain-language AI instructions
- Workflow demonstrations for repetitive administrative duties
Ethical AI Usage and Data Privacy
- Recognizing AI limitations to prevent excessive reliance
- Managing sensitive data and ensuring privacy protection
- Upholding ethical AI practices and organizational policies
Hands-On Workshop
- Simulated exercises utilizing ChatGPT and Copilot
- Group activities focused on spotting automation opportunities
- Formulating an action plan for responsible AI integration in daily workflows
Conclusion and Future Steps
Requirements
- Familiarity with standard office suites and digital platforms
- Experience with daily digital communication in the workplace
- A strong interest in leveraging technology to enhance productivity
Target Audience
- Business professionals in non-technical roles (including finance, logistics, administration, and trading)
- Managers and team leaders
- Professionals looking to deploy AI tools with efficiency and safety
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation