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Course Outline

Introduction

  • A concise overview of AI and its relevance in contemporary workplaces

Core Concepts of Artificial Intelligence

  • Definition and historical development of AI
  • Key concepts: Machine Learning, Natural Language Processing, Automation
  • Illustrative examples of AI applications across various industries

AI in Everyday Administrative Workflows

  • Automating email processes with AI
    • Platforms and tools for email automation
    • Strategies for composing effective automated emails
  • Administering surveys using AI
    • Designing and analyzing survey data
    • Tools for automated survey creation and response analysis
  • Leveraging AI for tracking and managing key metrics
    • Identifying critical performance indicators (KPIs)
    • Solutions for automated tracking and reporting

Practical Session: Exploring AI Tools and Software

  • Live demonstration of widely used AI tools
    • Email automation solutions (e.g., Mailchimp, Microsoft Outlook's AI features)
    • Survey platforms (e.g., SurveyMonkey, Google Forms with AI analysis)
    • Metric tracking tools (e.g., Tableau, Power BI)
  • Interactive exercises allowing participants to experiment with AI tools

Record Maintenance and Manual Verification with AI

  • Streamlining record maintenance
    • AI-enhanced document management systems
    • Solutions for digital record-keeping and automated filing
  • Improving manual validation procedures
    • AI tools for data validation and error detection
    • Practical examples and live tool demonstrations

Summary and Next Steps

Requirements

  • Fundamental knowledge of computer usage, including operating systems.
  • Prior experience in performing routine administrative duties.

Target Audience

  • Administrative personnel
 7 Hours

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