Course Outline
Module 1 – Understanding Change Dynamics
- Lecture: Overview of change management frameworks (such as Kotter’s 8 Steps or the ADKAR Model) and their practical business application. Exploring the distinction between change and transformation.
- Discussion and Q&A: Reflecting on how change has impacted your organization over the past two years, including successes and failures.
- Practice: Analyzing a case study of a multinational company’s failed change initiative to identify root causes of resistance and missed opportunities.
- Expansion: Participants map recent changes in their organizations using the ADKAR model for subsequent review.
Module 2 – Building the Business Case for Change
- Lecture: Crafting a compelling vision and aligning change with strategic objectives. Measuring the return on investment (ROI) for change initiatives.
- Discussion and Q&A: Identifying the key drivers that make change urgent in your industry currently.
- Practice: Group activity to draft a one-page “Change Charter” for a hypothetical merger scenario, outlining vision, objectives, and key benefits.
- Expansion: Participants refine their real-world change charters after the session using feedback from stakeholders.
Module 3 – Leading People Through Change
- Lecture: The psychology of change—understanding resistance, emotional responses, and motivation. Strategies for building trust and engagement.
- Discussion and Q&A: Sharing examples of resistance encountered in leadership roles and how they were addressed.
- Practice: Role-play activity where managers communicate a significant policy change to a skeptical senior team.
- Expansion: Participants are encouraged to journal about their communication styles in change scenarios and test alternative approaches.
Module 4 – Stakeholder Mapping and Influence
- Lecture: Identifying stakeholders, analyzing their influence and interest levels, and developing tailored engagement strategies.
- Discussion and Q&A: Discussing which stakeholder group is the most difficult to win over in your organization and why.
- Practice: Participants create a stakeholder influence map for an organizational digital transformation project.
- Expansion: Conducting stakeholder interviews post-training to validate assumptions and refine influence strategies.
Module 5 – Sustaining and Embedding Change
- Lecture: Institutionalizing change through governance, performance metrics, and cultural alignment. Preventing a regression to old habits.
- Discussion and Q&A: Ensuring new behaviors persist beyond the initial implementation phase.
- Practice: Teams design a 90-day sustainment plan for a completed change initiative, including reinforcement activities and success indicators.
- Expansion: Participants implement one sustainment technique within their own teams within the following month.
Module 6 – Integrating Learning into Real Projects
- Lecture: Synthesizing the day’s learning into actionable next steps.
- Discussion and Q&A: Identifying which tools and strategies from the day can be applied immediately in your role.
- Practice: Participants draft a personal action plan for an upcoming or current change initiative, detailing next steps, stakeholder actions, and success measures.
- Expansion: Establishing peer accountability partnerships to review progress at 30, 60, and 90 days post-training.
Requirements
- At least two years of experience in a managerial or leadership role.
- Prior experience leading teams or managing projects.
- A foundational understanding of organizational strategy and operations.
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Access to an ongoing or upcoming organizational change initiative (recommended, to facilitate direct application during exercises).
Target Audience
- Senior managers, department heads, and executives involved in strategic decision-making.
- Leaders operating in industries undergoing significant transformation, such as technology, finance, manufacturing, healthcare, and professional services.
- Project directors, transformation leaders, and innovation managers responsible for implementing cross-functional change initiatives.
Testimonials (7)
Open discussions with people fromdifferent companies.
Kalin Petrov - DPM Metals
Course - Change Management - Leading the change
Structured approach to changes in the organization.
Nikola Bahchevanov - DPM Metals
Course - Change Management - Leading the change
the atmosphere created by the trainer
Iuliana Postolache
Course - Change Management - Leading the change
I appreciated a lot the interactions between participants and our trainer! And all the exercises and discussions.
Iulia Ploscaru - Orange Services
Course - Change Management - Leading the change
Opened the vision more on the people aspect.
George Cuculescu - Orange Services
Course - Change Management - Leading the change
Useful to get a formal framework for handling change.
Cristian Moga
Course - Change Management - Leading the change
The practical tips & tricks, examples, good practices!
