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Course Outline

Foundations of Management

Leadership Competencies in Contemporary Management

Guiding a Team of Professionals

  • Exploration of management styles
  • Selecting effective management approaches aligned with team development phases
  • Defining the ideal manager profile and analyzing personal leadership styles
  • Assessing personal strengths and weaknesses in a leadership role, and identifying areas for potential growth
  • Attributes of high-performing teams
  • Aligning team activities to achieve established objectives

Organizational Communication

  • Core principles of verbal and non-verbal communication
  • Individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing meaningful feedback
  • Navigating difficult situations during interactions
  • Communication networks
  • Models of information flow and their optimization

Strategies for Resolving Conflicts Within Teams

  • Understanding the nature and various types of conflict
  • Primary sources of workplace conflict
  • Behavioral approaches to mastering conflict and appropriate conduct during disputes
  • Leveraging assertiveness and utilizing conflict for team development
  • Strategies applied in conflict scenarios
  • Conflict management principles
  • Key methods for resolving disputes
  • Managing emotions during conflicts
  • Overcoming communication barriers in conflict resolution (verbal and non-verbal)

Team Motivation and Management

  • The concept of being motivated
  • Factors that drive employee engagement in organizations
  • Different types of motivation
  • Principles of financial incentives
  • Motivation through intangible resources
  • Psychological principles of motivation
  • Feedback and performance evaluation
  • The role of language in motivating teams

Effective Time Management

  • The time management matrix
  • Controlling personal time and addressing time-wasting factors
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Defining coaching and its practical applications
  • Individual participant engagement
  • In-depth feedback mechanisms

Course Conclusion

Requirements

This course is of a general nature and does not require any prior specialist knowledge.

 14 Hours

Number of participants


Price per participant

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