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Course Outline
Foundations of Management
Leadership Competencies in Contemporary Management
Guiding a Team of Professionals
- Exploration of management styles
- Selecting effective management approaches aligned with team development phases
- Defining the ideal manager profile and analyzing personal leadership styles
- Assessing personal strengths and weaknesses in a leadership role, and identifying areas for potential growth
- Attributes of high-performing teams
- Aligning team activities to achieve established objectives
Organizational Communication
- Core principles of verbal and non-verbal communication
- Individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult situations during interactions
- Communication networks
- Models of information flow and their optimization
Strategies for Resolving Conflicts Within Teams
- Understanding the nature and various types of conflict
- Primary sources of workplace conflict
- Behavioral approaches to mastering conflict and appropriate conduct during disputes
- Leveraging assertiveness and utilizing conflict for team development
- Strategies applied in conflict scenarios
- Conflict management principles
- Key methods for resolving disputes
- Managing emotions during conflicts
- Overcoming communication barriers in conflict resolution (verbal and non-verbal)
Team Motivation and Management
- The concept of being motivated
- Factors that drive employee engagement in organizations
- Different types of motivation
- Principles of financial incentives
- Motivation through intangible resources
- Psychological principles of motivation
- Feedback and performance evaluation
- The role of language in motivating teams
Effective Time Management
- The time management matrix
- Controlling personal time and addressing time-wasting factors
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Defining coaching and its practical applications
- Individual participant engagement
- In-depth feedback mechanisms
Course Conclusion
Requirements
This course is of a general nature and does not require any prior specialist knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group