Project Planning 101 Training Course

This instructor-led, live training in Czech Republic (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This course offers guidance on the responsibilities of a Process Owner, enabling them to articulate their activities clearly while providing the education necessary to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes. This is especially relevant in the context of Agile Service Management. Participants will learn how to apply Scrum practices to their Process Owner duties and utilize Agile and Lean principles to implement 'just enough' processes, ensuring continuous alignment between process performance and overarching business goals.

Discover how to utilize Agile Service Management to enhance the customer value generated by your processes and to remain competitive in a fast-paced, disruptive market. A Certified Agile Service Manager serves as the process-oriented counterpart to a development Scrum Master. Together, Scrum Masters and Agile Service Managers can embed Agile thinking throughout the entire IT organization, establishing the foundation for a robust DevOps culture.

This instructor-led live training in Czech Republic (online or onsite) is designed for intermediate professionals aiming to enhance workflow efficiency through ClickUp’s automation and integration features.

By the end of this course, participants will be able to:

• Understand ClickUp’s automation capabilities and use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led, live training in Czech Republic (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

Upon completion of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in Czech Republic (available online or onsite) targets advanced professionals who wish to configure ClickUp for business operations, boost process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led live training in Czech Republic (online or onsite) targets advanced professionals aiming to use ClickUp for managing large-scale projects, facilitating cross-functional collaboration, and enhancing enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale adhering to best practices.
• Structure workspaces, spaces, and projects effectively for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in Czech Republic (online or onsite) targets beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led live training in Czech Republic (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

This instructor-led, live training in Czech Republic introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training introduces JIRA’s approach to software planning, tracking, and releasing by guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Grasp the concepts and functionality underlying JIRA’s user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Advance issues through the complete workflow.
• Execute searches.
• Manage and customize screens and filters.

This instructor-led, live training in Czech Republic (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This course is designed to prepare participants for the PMP® (Project Management Professional®) examination. Upon completion, each participant will receive a certificate confirming the completion of the PMP-Prep training (35 hours).

Target Audience:

• Experienced project managers seeking to enhance their qualifications and validate them internationally with the prestigious PMP® certification.
• Less experienced project managers and project team members who wish to expand their knowledge and skills in project management.
• Middle and senior managers aiming to broaden their competencies in managing and supervising projects.
• Individuals with project management experience who wish to further develop their professional skills.

Training Objectives:

• Comprehensive preparation for obtaining the Project Management Professional (PMP®) certification by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Meeting the formal eligibility requirements for the PMP® exam, specifically the acquisition of 35 contact hours.
• Gaining familiarity with project management practices, techniques, and tools.

Format of Training:

• Presentations on key project management topics.
• Interactive questions and quizzes related to PMP® exam subjects.
• Analysis of question styles and formats typical of the PMP® certification exam.

This instructor-led, live training in Czech Republic (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This course is tailored for organizations aiming to streamline their operations by seamlessly connecting various digital platforms essential to daily workflows, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Through this instructor-led live training (available online or onsite), participants will learn to connect and automate workflows, thereby enhancing project and financial oversight while centralizing information for more informed decision-making.

Upon completion, participants will be able to:

• Establish connections and automate workflows between Trello, QuickBooks, and Google Workspace.
• Incorporate WhatsApp API communication into operational processes.
• Construct multi-platform automation systems focused on efficiency and control.
• Implement security protocols and monitoring policies for active integrations.
• Document and sustain automated processes for long-term operation.

Format of the Course

• Conceptual explanations accompanied by guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customization Options

• Adapting the content to align with the company’s specific platforms and processes.
• Including additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.