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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems with SharePoint and Teams
- Utilizing metadata, version control, and document libraries effectively
Constructing and Linking SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Generating real-time dashboards to monitor knowledge assets
- Creating KPIs and visual reports to drive data-informed insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards for user engagement
- Developing multi-step flows to manage document lifecycles
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Setting up governance structures, roles, and permission levels
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance standards
- Conducting periodic audits and metadata refinements
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Reviewing key design principles for knowledge systems
- Safeguarding consistency and discoverability across all content
- Promoting user adoption and engagement through superior user experience design
Requirements
- Competent understanding of Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Background experience in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT specialists overseeing organizational knowledge management within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge