Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Data-Informed Decision-Making
- Core definitions and distinctions: data-informed versus data-driven.
- Illustrations of data-informed decisions within public administration.
- Preliminary sources of evidence in government contexts.
Locating and Evaluating Data
- Identifying pertinent metrics, indicators, and reports.
- Assessing data reliability and completeness.
- Understanding data provenance and inherent limitations.
Formulating the Right Questions
- Structuring decisions and defining information requirements.
- Determining what to inquire from data teams, analysts, or dashboards.
- Clarifying objectives before engaging with data.
Interpreting Data Insights
- Reading tables, visualizations, and dashboards.
- Differentiating between correlation and causation.
- Identifying gaps, anomalies, and biases.
Applying Data to Practical Decisions
- Leveraging evidence to support or refine policy recommendations.
- Evaluating trade-offs and risks when working with incomplete data.
- Documenting rationale in memos, briefs, or presentations.
Communicating and Defending Decisions
- Storytelling with data for non-technical stakeholders.
- Incorporating transparency into recommendations.
- Addressing challenges or scrutiny with evidence.
Summary and Next Steps
Requirements
- General background in public policy, program execution, or service management.
- Familiarity with government procedures or decision-making processes.
- Ability to interpret charts, reports, and key performance indicators.
Target Audience
- Policy and program analysts.
- Public administrators and managers.
- Government decision-makers and strategic planners.
7 Hours
Testimonials (2)
Doing Exercise
Joe Pang - Lands Department, Hong Kong
Course - QGIS for Geographic Information System
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
