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 Duration 14 hours

Course Outline

Gaining Insight into Maximo Assignment Manager

  • Core objectives and features of Assignment Manager
  • Workflow structures for dispatch and supervisory roles
  • Interface navigation and essential UI components

Controlling Labor Availability

  • Establishing labor profiles and credentialing
  • Monitoring availability status and absences
  • Interpreting labor utilization reports

Configuring Trades, Teams, and Shifts

  • Creating trade categories and skill tiers
  • Structuring teams and defining team composition
  • Administering shift patterns and working hours

Allocating Work via GS and Scheduler

  • Introduction to Graphical Scheduling and Scheduler utilities
  • Choosing work orders for distribution
  • Ensuring data synchronization across scheduling modules

Executing Daily Scheduled Operations

  • Dispatching work orders to field technicians
  • Tracking task progression and status transitions
  • Adjusting assignments during routine daily activities

Handling Work Blocks, Reallocations, and Exceptions

  • Detecting and resolving scheduling conflicts
  • Redistributing tasks in response to resource shifts
  • Managing unforeseen interruptions or schedule delays

Realistic Workplace Simulations

  • Replicating a genuine dispatch process
  • Distributing workload evenly among labor and teams
  • Addressing urgent operational demands

Practical Exercises Using BART Sample Data

  • Interacting with imported BART datasets
  • Executing assignment workflows from start to finish
  • Carrying out scenario-driven issue resolution

Recap and Future Progression

Requirements

  • A solid grasp of maintenance operational workflows
  • Practical experience with work management procedures
  • Knowledge of fundamental scheduling principles

Target Participants

  • Foremen
  • Supervisors
  • Dispatch personnel

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