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 Duration 7 hours

Course Outline

The Forward Deployed Model

  • Origins of the role at Palantir
  • Implementation of forward deployed teams at OpenAI, Anthropic, and service firms
  • Differentiating the role from consulting and solutions architecture
  • Key performance metrics for forward deployed engineers

The Deployment Gap

  • Reasons why pilots often stall before reaching production
  • Balancing technical capability with organisational readiness
  • Indicators of deployments that lack scalability
  • The financial and strategic costs of stalled pilots

The Engagement Lifecycle

  • Phases: Discovery, prototyping, validation, go-live, and scaling
  • Entry and exit criteria for each stage
  • Aligning cadence and decision rights with the customer
  • Documenting assumptions and unresolved questions

Operating Inside the Customer

  • Mapping stakeholders from end-users to executives
  • Navigating access requests, security reviews, and environmental constraints
  • Building trust with both technical and business teams
  • Managing expectations when scope evolves

Outcomes, Handover, and Scale

  • Defining success using the customer’s own metrics
  • Handing over to internal engineering and platform teams
  • Converting recurring tasks into reusable assets
  • Documenting failure patterns to improve future engagements

Requirements

  • Practical experience delivering software, data, or integration projects in a professional environment
  • Proficiency with cloud platforms and API-based integration methods
  • Prior exposure to customer-facing technical responsibilities

Target Audience

  • Engineers transitioning into forward deployed roles
  • Solutions architects and technical consultants
  • Delivery leads and engineering managers developing embedded practices
  • Product engineers working directly with enterprise clients

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