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Duration 14 hours
Course Outline
Scope of FDE Leadership
- Focus on outcomes rather than utilization
- Managing the tension between delivery and product
- Defining mandate, reporting lines, and sponsorship
Pod Design and Staffing
- Pod structure, size, and autonomy
- Combining skills across engineering, data, and domain expertise
- Managing rotation and continuity between engagements
Recruiting and Evaluating FDEs
- Identifying indicators of deployment aptitude
- Designing interviews and work sample assessments
- Onboarding new hires into active engagements
Engagement Economics
- Scoping, effort estimation, and margin management
- Comparing time-and-materials versus outcome-based pricing
- Portfolio mix and managing concentration risk
The Internal FDE Playbook
- Standardizing stages, gates, and deliverables
- Defining completion criteria and quality standards
- Maintaining an active and evolving playbook
Vendor FDEs vs. Internal Capability
- Identifying where vendor teams deliver the most value
- Structuring contracts for effective knowledge transfer
- Building capabilities that persist beyond the engagement
Reusable Accelerators and Blueprints
- Reference architectures and starter repositories
- Pre-approved security and integration patterns
- Governing shared assets
Adoption and Outcome Governance
- Tracking adoption metrics and reporting to executives
- Establishing steering groups with genuine decision-making authority
- Intervening in stalled engagements
Risk, Escalation, and Failure Patterns
- Failure modes across different engagement stages
- Defining escalation paths and stop rules
- Conducting post-engagement reviews that drive practice improvements
Building the Practice
- Creating career paths for forward deployed engineers
- Establishing standards, community, and knowledge sharing
- Developing a twelve-month capability roadmap
Requirements
- Experience managing engineers or technical delivery teams
- Involvement in customer-facing engagements
- Exposure to commercial decisions, such as scoping and pricing
- No coding is required, although technical fluency is beneficial
Audience
- Engineering managers of forward deployed teams
- Delivery directors and practice leads
- Heads of applied AI or solutions engineering
- Transformation leaders building internal deployment capability