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Duration 14 hours
Course Outline
Foundations of Enterprise AIOps Platforms
- The progression from traditional observability to advanced AIOps models.
- Positioning Splunk, Moogsoft, and Dynatrace within the current AIOps market.
- A comparative analysis of their respective strengths, integration options, and ideal use cases.
Leveraging Splunk for AIOps
- Aggregating metrics, logs, and events from a variety of sources.
- Developing targeted searches, visual dashboards, and alerts for immediate insights.
- Utilizing Splunk ITSI for detecting anomalies and evaluating service health.
Enhancing Operational Intelligence with Moogsoft
- Understanding the architecture and deployment strategies for Moogsoft AIOps.
- Techniques for noise reduction, deduplication, and effective alert correlation.
- Automating and enriching incident workflows.
Achieving End-to-End Observability with Dynatrace
- Deploying OneAgent and utilizing automatic service discovery.
- Harnessing Davis AI for root cause analysis and predictive issue alerts.
- Monitoring cloud-native environments, managing SLOs, and analyzing service flows.
Unified Integration of Splunk, Moogsoft, and Dynatrace
- Facilitating cross-platform data exchange via APIs and integration points.
- Establishing centralized incident management and clear escalation pathways.
- Consolidating insights through unified dashboards and alert pipelines.
Architecting Scalable AIOps Workflows
- Setting up self-healing automation across interconnected toolchains.
- Defining key performance indicators and reporting mechanisms for AIOps effectiveness.
- Ensuring governance, rigorous access control, and audit compliance.
Real-World Case Studies and Enterprise Scenarios
- Insights from deployments in finance, telecommunications, and retail sectors.
- Assessing the return on investment from AIOps implementation.
- Strategies for phased rollouts and effective change management.
Conclusion and Future Directions
Requirements
- Practical experience with IT operations or monitoring systems.
- Working knowledge of enterprise observability processes.
- Fundamental grasp of alerting mechanisms, metrics, and log data.
Target Audience
- IT leaders tasked with ensuring service continuity and reliability.
- Teams dedicated to enterprise monitoring and observability.
- Operations architects and senior infrastructure personnel.