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Course Outline

1. Introduction to Facilitation: The Value of Brainstorming
2. Defining Customers/Users through Personalization Techniques
3. Defining the Problem or Challenge: The Client's Context
4. Identifying Business Value in the Project: Requirements and Acceptance Criteria – Creating User Story Maps using Brainstorming Techniques

  • Identification, definition, decomposition, and prioritization of requirements: Tools and techniques, such as those by Richard Lawrens and the Elephant Carpaccio exercise.
  • Workshop: - Defining requirements: Identifying requirements using the user story formula - Measurability of requirements and effectiveness assessment: Identifying acceptance criteria for user stories - Prioritization of requirements based on the project client's needs - Requirement transfer: Ensuring mutual understanding – conveying customer needs for clear user stories

5. Summary: Retrospective using "Start, Stop, Continue"

Requirements

  • Experience in designing and/or developing software solutions for clients.

Audience

  • Developers
  • IT Department Managers
  • Project Managers (PM)
  • Product Owners
  • Marketing Department Staff
 7 Hours

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