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Course Outline

Introduction

  • Wireshark as a comprehensive diagnostic tool, not just a last resort

Overview of Network Troubleshooting Concepts

  • Root cause analysis methodology

Installing Wireshark

Overview of Wireshark Features

  • Navigating the user interface

Capturing Traffic in the Test Environment

  • Selecting the appropriate network interface
  • Capturing packets on wired and wireless networks

Analyzing the Logs

  • Examining HTTP packet structures
  • Reviewing TCP stream interactions
  • Saving logs for offline review

Analyzing Connection Speed Issues When Connecting to a Particular Website

  • Applying display filters
  • Interpreting statistical data

Analyzing by Traffic Type

  • Examining DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS protocols
  • Diagnosing persistently slow connections

Checking Response Times

  • Configuring delta time columns for analysis

Checking for Machines Infected with a Virus

  • Analyzing ARP traffic for anomalies

Inspecting Sources of Network Traffic

  • Identifying Intel ANS probes
  • Detecting broken or misconfigured software causing network flooding

Pinpointing Performance Issues

  • Generating statistical charts and graphs
  • Utilizing color coding in Wireshark
  • Filtering traffic for specific analysis
  • Leveraging the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting Connections within a Secured Network Environment

  • Analyzing interactions between proxies, firewalls, and clients

Configuring Wireshark for Optimal Performance

  • Conducting non-intrusive analysis

Troubleshooting

Summary and Conclusion

Requirements

  • Familiarity with TCP/IP networking principles
 21 Hours

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