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Duration 14 hours
Course Outline
Getting to Know OpenUEM
- Overview of endpoint management principles and OpenUEM features
- Grasping the endpoint lifecycle and core management concepts
- Preparing the lab setup and test environment
Installing & Configuring OpenUEM
- Setting up OpenUEM server components
- Rolling out agents to Windows, macOS, and Linux devices
- Adjusting network and security parameters
Enrolling & Structuring Endpoints
- Registering endpoints in the OpenUEM console
- Organizing and grouping devices for streamlined management
- Assigning roles and permissions to administrators
Fundamentals of Device Management
- Distributing software and updates to controlled devices
- Setting up policies and compliance configurations
- Tracking device health and activity levels
Patch Management & Automation
- Scheduling updates and automating patch rollouts
- Validating and testing software deployments
- Applying best practices for endpoint security and compliance
Reporting & Troubleshooting
- Creating reports on device status and activity
- Diagnosing common endpoint issues through basic troubleshooting
- Setting up monitoring alerts for proactive management
Capstone Lab & Practical Work
- Practical lab: enrolling devices, pushing updates, and monitoring endpoints
- Scenario-based drills to solidify understanding
- Analyzing and discussing lab outcomes
Recap and Future Steps
Requirements
- A grasp of fundamental IT support principles
- Practical experience with endpoint devices and their operating systems
- Familiarity with basic networking and device configuration tasks
Target Audience
- IT support team members
- Technical helpdesk specialists
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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