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 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams and Its Architecture

  • Key Teams components and services
  • Teams architecture and underlying dependencies
  • Role-based access control and administration

Module 2: Overseeing Teams Collaboration Experiences

  • Creating and managing Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Managing apps, integrations, and lifecycles

Module 3: Teams Phone and Voice Implementations

  • Foundations of Teams Phone and its architecture
  • Configuring calling plans and direct routing
  • Managing devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance strategies, and lifecycle management
  • Applying security and compliance configurations
  • Auditing, reporting, and ongoing compliance monitoring

Module 5: Monitoring and Resolving Teams Issues

  • Tracking Teams service health and usage metrics
  • Diagnosing issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance tuning

Module 6: Advanced Configuration and Integrations

  • Connecting Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployments
  • Using automation and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Understanding exam structure, format, and question types
  • Practice questions and review sessions
  • Study resources, tips, and strategies for success

Summary and Recommended Next Steps

Requirements

  • A solid grasp of Microsoft 365 services and administrative tasks
  • Practical experience with core Microsoft Teams features
  • Basic familiarity with networking and identity concepts

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals responsible for managing Microsoft 365 communications

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-10 09:30
35 hours
Brno
7500 EUR (Online)
7500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-24 09:30
35 hours
Ostrava
7500 EUR (Online)
7500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-07 09:30
35 hours
Prague, Prague Castle
7500 EUR (Online)
8500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-21 09:30
35 hours
Brno
7500 EUR (Online)
7500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-02-04 09:30
35 hours
Ostrava
7500 EUR (Online)
7500 EUR (Classroom)

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Related Categories

MS Teams
MS Teams