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Duration 7 hours
Course Outline
Introduction to ISO 9001:2015
- Fundamentals of Quality Management Systems (QMS)
- The role and advantages of ISO 9001 certification
- Insight into the framework and principles of ISO management standards
- Significant updates in the ISO 9001:2015 revision
Interpreting ISO 9001:2015 Requirements
- Summary of ISO 9001 clauses and obligations
- Organizational context and stakeholder engagement
- Leadership roles and commitment to quality
- Strategic planning, risk management, opportunities, and quality targets
- Supportive elements such as resources, skills, and awareness
- Operational workflows and quality assurance mechanisms
- Performance assessment and continuous improvement cycles
Deploying a Quality Management System
- Setting quality standards within an organization
- Process mapping and pinpointing areas for enhancement
- Creating documented information and control measures
- Handling changes necessary for ISO 9001 adherence
- Embedding quality initiatives into business operations
Principles of ISO 9001 Auditing
- The responsibilities of internal and lead auditors
- Core audit principles and methodologies
- Strategizing and preparing for a QMS audit
- Creating audit checklists and defining evidence needs
- Collecting and assessing objective proof
Executing a Quality Management System Audit
- Carrying out interviews, observations, and document analysis
- Detecting non-conformities and potential improvements
- Communicating audit results clearly
- Facilitating corrective actions and ongoing improvement
Practical Case Study and Best Practices
- Analyzing successful QMS deployment examples
- Applying ISO 9001 criteria to real-world business scenarios
- Discovering avenues for quality enhancement
- Addressing typical implementation obstacles
Course Recap and Dialogue
- Revisiting essential ISO 9001:2015 ideas
- Exploring auditing and implementation strategies
- Exchanging hands-on insights and takeaways
- Wrap-up of best practices and future actions
Requirements
Target Participants
- Internal and lead auditors
- Individuals with an interest in the subject matter
Testimonials (2)
the expertise & knowledge of the trainer
Erica DeRosa DeRosa - Aecon Group INc.
Course - ISO 37001 Anti-Bribery Management System
The attention to cover all doubts
