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Duration 14 hours
Course Outline
Introduction to ChatGPT in an Administrative Context
- Distinguishing what ChatGPT can and cannot automate
- Exploring common administrative use cases
- Crafting effective prompts for routine tasks
Streamlining Routine Writing
- Drafting emails, notices, and announcements
- Generating summaries, meeting minutes, and follow-up correspondence
- Producing standardized text for recurring use
Document Refinement and Formatting
- Rewriting, reformatting, and restructuring content
- Transforming unstructured text into polished documents
- Correcting grammar, ensuring consistency, and fixing layout issues
Developing Templates and Administrative Tools
- Creating checklists, forms, and reusable frameworks
- Drafting SOPs and compliance-focused layouts
- Automating repetitive document generation
Basic Data Handling and Automation
- Organizing information from raw text
- Extracting key details and formatting content into tables
- Creating data-ready summaries for entry or reporting systems
Workflow Support and Task Management
- Drafting schedules, reminders, and task instructions
- Automating planning documentation
- Assisting with multi-step administrative processes
Responsible AI Usage in Administration
- Recognizing limitations to prevent errors
- Managing confidential information securely
- Maintaining accuracy and consistency in AI-generated outputs
Advanced Prompting for Efficiency
- Applying prompt patterns for recurring workflows
- Designing mini-automation sequences for common tasks
- Refining instructions to improve results
Conclusion and Future Steps
Requirements
- Familiarity with basic office workflows
- Proficiency with standard productivity software
- Comfort in handling digital documents
Target Audience
- Clerical support teams
- Administrative coordinators
- Data entry specialists
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
