Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 21 hours (3 days)
Course Outline
Fundamentals of Conversational AI
- The evolution and history of voice assistant technologies
- Essential components: ASR, NLU, Dialogue Management, and TTS
- Review of key platforms: Alexa, Google Assistant, and Rasa
Crafting Voice Interfaces
- Core principles of conversational user experience
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting techniques
Development with Dialogflow and Alexa
- Configuring Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: defining intents, slots, voice models, and endpoint integration
- Managing multi-turn conversations and session states
Constructing Voice Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Setting up training data and domain configurations
- Implementing custom actions, forms, and contextual dialogues
Integration of Voice Assistants
- Working with APIs and webhook back-end services
- Linking to CRMs, databases, and external applications
- Embedding voice assistants in web apps, IoT devices, and mobile platforms
Testing, Deployment, and Optimization
- Using simulators and test cases for voice interaction validation
- Monitoring usage patterns and debugging conversation flows
- Rolling out to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scalability
- Implementing user authentication and authorization for assistants
- Ensuring data privacy, GDPR compliance, and audit trails
- Establishing version control and CI/CD pipelines for voice applications
Recap and Future Directions
Requirements
- Knowledge of RESTful APIs and JSON
- Proficiency in at least one programming language (e.g., Python or JavaScript)
- Basic familiarity with natural language processing principles
Target Audience
- Software engineers
- UX designers focused on voice-centric interfaces
- Conversational AI teams developing virtual assistants