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Duration 14 hours
Course Outline
Foundations of AI in HR
- An overview of AI capabilities applicable to HR, including LLMs, automation, and analytics
- Typical HR use cases and key areas of impact
- Evaluating organizational readiness and defining the scope for AI pilots
Ethical AI, Data Privacy, and Regulatory Compliance in HR
- Core data privacy principles and managing personal data within HR contexts
- Addressing bias, fairness, and legal nuances in recruitment and performance reviews
- Establishing governance frameworks, approval processes, and documentation standards for HR AI initiatives
Applied Prompting and Generative Workflows for HR
- Creating prompts for job descriptions, candidate screening summaries, and offer letters
- Developing templates and prompt patterns for HR communications and policy drafting
- Refining prompts, validating outputs, and incorporating human-in-the-loop verification
Automation and Workflow Design
- Building end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
- Streamlining repetitive tasks such as scheduling interviews, handling FAQs, and managing onboarding checklists
- An overview of integration patterns using APIs and low-code platforms
People Analytics and AI-Enhanced Decision Making
- Leveraging AI for workforce analytics, including attrition forecasting, skill gap identification, and personalized learning recommendations
- Interpreting model results and presenting insights to key stakeholders
- Defining KPIs and calculating ROI for AI initiatives in HR
Change Management and Implementation Strategy
- Forming cross-functional teams and engaging stakeholders effectively
- Planning pilot phases, rollout stages, and team training
- Operational best practices: monitoring, maintenance, and iterative improvement
Practical Workshop: Building an AI-Powered HR Solution
- Group exercise: selecting a specific challenge, designing a solution, and developing prompts/workflows
- Presenting solutions and receiving peer feedback on ethical and operational aspects
- Outlining next steps and providing templates for pilot execution
Conclusions and Future Steps
Requirements
- Foundational knowledge of HR procedures and terminology
- Proficiency in using spreadsheets and web-based applications
- A commitment to the practical and ethical application of AI in HR
Target Audience
- HR Managers and HR Business Partners
- Professionals in Talent Acquisition and People Operations
- HR Analysts and People Analytics Practitioners