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 Duration 40 hours

Course Outline

1. Product Ideation

  • Identifying customer needs
  • Conducting market and competitor analysis
  • Estimating market size relevant to customer problems or needs
  • Defining user segments and personas
  • Establishing product vision, purpose, and strategy
  • Prioritization based on value and effort
  • Creating value maps and defining desired outcomes

2. Product Creation

  • User-centered design (UX/UI)
  • Iterative, incremental development with cross-functional teams (Scrum)
  • Managing the backlog and authoring user stories
  • Early-stage validation techniques (MVPs and experiments)
  • Setting product metrics
  • Hands-on Design Thinking workshop
  • Leadership prompt engineering (applying AI to products)
  • Data-informed design practices
  • Service design blueprints (service mapping)
  • Backlog management and prioritization (expert-led session)

3. Product Delivery

  • Managing releases and roadmaps
  • Developing go-to-market strategies
  • Onboarding users and measuring post-launch experience
  • Collecting feedback from production environments
  • Aligning with marketing and sales teams
  • Constructing product funnels and monitoring dashboards

4. Value Capture

  • Analyzing product metrics (NPS, DAU, retention, etc.)
  • Monetization and pricing strategies
  • Funnel analysis
  • Customer value assessment (LTV, CAC, ROI)
  • Data-driven iteration processes
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Product P&L analysis
  • Developing business cases

Summary and Next Steps

Requirements

  • A solid grasp of banking operations
  • Practical experience in digital product development
  • Basic knowledge of AI fundamentals

Target Audience

  • Product managers within the banking sector
  • Leaders driving digital transformation
  • Banking professionals focused on AI-driven product design

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