AI Agents for Customer Service Training Course

Google Antigravity serves as an agentic development environment engineered to create autonomous agents that leverage Gemini 3’s multimodal capabilities for planning, reasoning, coding, and execution.

Delivered by an instructor, this live training session (available online or on-site) is tailored for advanced technical professionals aiming to design, construct, and deploy autonomous agents utilizing Gemini 3 within the Antigravity ecosystem.

By the conclusion of this program, participants will be equipped to:

• Construct autonomous workflows that harness Gemini 3 for reasoning, planning, and execution.
• Create agents in Antigravity capable of analyzing tasks, generating code, and interacting with various tools.
• Integrate Gemini-driven agents into enterprise systems and APIs.
• Optimize agent behavior, ensuring safety and reliability in complex environments.

Course Format

• Expert-led demonstrations paired with interactive discussions.
• Hands-on experimentation focused on autonomous agent development.
• Practical application using Antigravity, Gemini 3, and complementary cloud tools.

Customization Options

• If your organization requires domain-specific agent behaviors or bespoke integrations, please reach out to tailor the program to your needs.

Mastra serves as a framework that facilitates deep integration between AI agents, APIs, enterprise applications, and external data systems.

This instructor-led live training, available either online or on-site, is designed for intermediate-level engineers looking to create reliable, secure, and scalable integrations between Mastra agents and the wider enterprise ecosystem.

Upon completing this training, participants will be equipped to:

• Implement API-driven integrations connecting Mastra agents with external services.
• Link enterprise data systems and tools to automated agent workflows.
• Apply best practices for secure data exchange and authentication.
• Design integration layers that are scalable, maintainable, and ready for production use.

Course Format

• Interactive lectures and discussions.
• Practical exercises in integration engineering and API development.
• Live-lab implementation based on real-world enterprise scenarios.

Customization Options

• Custom API scenarios, enterprise system mappings, or data-integration workshops can be provided upon request.

AgentCore equips AI agents with memory persistence, a secure code interpreter, and a browser tool, empowering them to deliver dynamic, context-aware, and interactive experiences.

This live, instructor-led training (available online or onsite) is tailored for intermediate to advanced technical professionals seeking to build and deploy AI agents that retain long-term context, perform real-time computations, and interact directly with web interfaces.

Upon completion of this program, participants will be able to:

• Deploy AgentCore memory to create stateful, context-aware workflows.
• Utilize the secure code interpreter for dynamic calculations and data transformations.
• Integrate the browser tool for real-time data acquisition and UI engagement.
• Architect interactive agents for analytics, customer support, and research applications.

Course Format

• Interactive lectures and facilitated discussions.
• Practical lab exercises focusing on AgentCore memory and associated tools.
• Case studies covering analytics, automation, and customer support scenarios.

Course Customization

• Contact us to discuss arranging a customized training experience for this course.

Google Antigravity represents a new class of agent-centric development environments built to optimize engineering processes via intelligent automation.

This live, instructor-led session—available either online or on-site—is tailored for entry-level practitioners eager to delve into the core principles of Antigravity and gain insights into how agent-based coding ecosystems boost operational efficiency.

By the end of this training program, attendees will be equipped to:

• Set up and configure Google Antigravity.
• Master the navigation of both the Editor View and Manager View.
• Collaborate with agents to automate routine development activities.
• Leverage Antigravity for the generation, refinement, and administration of project files.

Instructional Methodology

• Expert-led explanations complemented by live, real-time demonstrations.
• Interactive, guided exercises emphasizing the practical application of agents.
• A hands-on exploration of essential Antigravity capabilities within a structured lab setting.

Bespoke Training Options

• Should you require a specialized adaptation of this curriculum, we invite you to reach out to design a tailored program.

This instructor-led, live training (online or onsite) is designed for intermediate-level software developers and engineering teams aiming to build scalable, observable AI systems using Mastra.

By the conclusion of this training, participants will be equipped to:

• Comprehend Mastra’s architecture and its connectivity with LLMs and external APIs.
• Design and implement AI agents and workflows in TypeScript.
• Utilize Mastra’s observability and memory tools for monitoring and improving agent performance.
• Deploy production-ready AI applications by leveraging Mastra’s framework features.