Knowledge Management Training in Prague

This instructor-led training in Prague empowers advanced professionals to construct enterprise-level knowledge management systems using Microsoft 365. Participants will learn to design SharePoint repositories, automate business workflows with Power Automate, and visualize critical data through Power BI dashboards to drive better collaboration.

This instructor-led training in Prague equips educators with the necessary skills to manage classes, notes, and projects via Notion. It covers the creation of dashboards, resource organization, assignment tracking, and collaboration facilitation, enabling you to streamline academic workflows and boost productivity.

This instructor-led training in Prague walks participants through the process of building scalable personal knowledge bases in Notion. You will learn to design structured databases, templates, and interlinked wikis that significantly improve information retrieval. This course is perfect for beginners looking to organize their long-term notes effectively.

This instructor-led, live training in Prague explores essential Notion concepts for content planning. Participants will learn to build structured calendars, manage relational databases, and optimize writing workflows. Through hands-on exercises, they will gain practical skills for establishing efficient digital publishing pipelines.

Delivered in Prague, this live training concentrates on the automation of Notion workflows. Advanced specialists are taught to link Notion with external applications via Zapier, webhooks, and APIs. The hands-on labs address critical aspects such as error handling and governance, ensuring the creation of robust, scalable integrations suitable for modern business contexts.

This live, guided training in Prague equips intermediate professionals with the skills to build and maintain custom dashboards and relational databases in Notion without any coding. Participants will learn to map real-world workflows, integrate external data, and develop interactive views for project monitoring and analytics.

This live, instructor-led training in Prague equips researchers and writers with the essential skills to utilize Tana for structuring complex knowledge. Learners will discover how to organize research materials, streamline writing workflows, and effectively connect ideas through the use of Supertags and dynamic searches.

This instructor-led, live training in Prague (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

This instructor-led, live training in Prague (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Prague (online or onsite) targets intermediate-level professionals seeking to develop practical expertise in leveraging Notion’s collaboration and project management capabilities to boost team productivity, streamline communication, and efficiently manage shared tasks and resources.

Upon completion of this training, participants will be able to:

• Establish team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Utilize Notion databases to track progress and manage resources.
• Leverage templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Prague (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Prague (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This live, instructor-led training in Prague, offered online or onsite, is designed for beginners who want to acquire the fundamental skills of Tana for knowledge management and workflow enhancement.

By the conclusion of the session, attendees will have the capability to:

• Navigate Tana’s interface and comprehend its workspace layout.
• Efficiently capture, structure, and retrieve data.
• Use supertags and nodes for flexible, dynamic knowledge organization.
• Configure task management workflows leveraging Tana’s features.
• Utilize search and filtering options for quick access to information.
• Integrate Tana into routine work tasks to increase productivity.

This instructor-led, live training in Prague (online or onsite) targets beginner-level teams and managers outside IT who seek to enhance speed and transparency without fully adopting Scrum.

Upon completion of this training, participants will be equipped to:

• Enhance work visibility and reduce workload overload.
• Plan in short cycles and adapt to shifting priorities.
• Strengthen collaboration with internal customers.
• Drive continuous improvement through simple team habits.

An enterprise-focused AI assistant capable of answering inquiries regarding company policies, operational manuals, and business processes, while clearly citing its sources. This workshop guides you through the essential steps of document preparation, platform selection, no-code agent construction, and performance validation using a structured question catalog. Additionally, participants will develop a comprehensive maintenance strategy.

Delivered as an instructor-led live session in Prague, this program is specifically designed for teams, knowledge custodians, and power users seeking to deliver reliable answers derived from their proprietary documents, policies, and manuals.

Upon completion of this training, participants will be equipped to:

• Grasp the mechanics of Retrieval-Augmented Generation (RAG) in simple terms and understand the inherent boundaries of AI-generated answers
• Optimize document preparation to ensure response accuracy
• Select the most suitable platform for deploying a knowledge agent
• Construct and deploy a no-code knowledge agent
• Validate response quality using a curated question catalog and source attribution
• Establish protocols for maintenance, role definitions, and content freshness in an operational environment

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions led by a trainer, featuring discussions and practical exercises tailored to participants' specific use cases
• Day 1 Deliverable: Each participant will have a shared knowledge agent deployed on their own documents, a quantified accuracy rate, and a documented maintenance plan.

Customization Options

• For bespoke training aligned with specific organizational needs, please contact us to discuss arrangements.

Zammad is a contemporary, web-based, open-source helpdesk and customer support solution. It consolidates tickets from email, chat, phone, and social media channels into one unified queue, serving as a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring that customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators looking to adopt Zammad in place of cloud-based helpdesk platforms, opting instead for a self-hosted, sovereign ticketing system.

Upon completion of this training, participants will be capable of:

• Installing Zammad via packages or Docker alongside PostgreSQL.
• Configuring email, chat, and API channels to handle ticket ingestion.
• Designing workflows, escalation paths, and SLA timers.
• Establishing role-based access controls, groups, and organizations.
• Integrating with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical sessions.
• Hands-on implementation within a live laboratory environment.

Customization Options for the Course

• To request tailored training for this course, please contact us to make arrangements.