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Course Outline

Introduction to Windows Admin Center

  • Examining the architecture and core features of Windows Admin Center
  • Connecting to and administering Windows workstations
  • Defining roles and capabilities specific to workstation management

PowerShell Essentials for Technicians

  • Navigating the PowerShell interface, syntax rules, and execution policies
  • Utilizing Cmdlets and pipelines for basic workstation tasks
  • Developing and executing simple PowerShell scripts

Remote Administration and Automation

  • Applying PowerShell Remoting to control remote workstations
  • Carrying out remote commands via Windows Admin Center
  • Handling sessions, credential management, and security protocols

Utilizing WMI and CIM

  • Grasping the role of WMI and CIM in system administration
  • Retrieving system data from remote computers
  • Automating system configurations and updates using WMI/CIM

Integration with Intune and Autopilot (User Perspective)

  • Overview of Intune and Autopilot for workstation deployment and policy enforcement
  • Monitoring and verifying device compliance and configuration states
  • Performing end-user level troubleshooting and status reporting

Practical Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect remote system information
  • Automating update processes, reboots, and diagnostic routines
  • Verifying connectivity and resolving PowerShell Remoting issues

Best Practices and Security

  • Maintaining secure connections and enforcing user permissions
  • Identifying common pitfalls and applying troubleshooting strategies
  • Optimizing performance for remote management tasks

Recap and Future Directions

Requirements

  • A solid grasp of Windows operating systems and workstation environments
  • Hands-on experience in daily computer support or IT operations
  • Basic proficiency with command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service specialists
  • Technical professionals responsible for workstation management
 7 Hours

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