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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • What constitutes UAT and why it matters

  • The position of UAT in the SDLC

  • Distinctions between UAT and other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, typical challenges, checklist)

  • Test data (categories and preparation)

  • Test scenarios (types and structure)

  • Defects (definition, reporting, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the steps required to prepare for UAT

Content:

  • Setting the UAT scope and testing goals

  • Identifying key stakeholders and roles

  • Setting up the test environment and data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Working effectively with development teams

Content:

  • The process of executing tests

  • Logging test outcomes and defects

  • Communication and collaboration strategies

  • Overseeing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Establishing clear success criteria

  • Drafting the final report

Content:

  • Criteria for completion

  • Generating reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Gaining familiarity with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of popular tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reports

  • Practical exercise: running a UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Typical challenges (communication, test environment issues)

  • Best practices

  • Steering clear of common UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Revisiting course material and reinforcing knowledge

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with an active internet connection

Participants will find it beneficial to have a general grasp of the business processes, applications, or systems they interact with daily.

Knowledge of programming, software development, or advanced technical concepts is not a prerequisite.

Target Audience: Business users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working in close collaboration with business stakeholders.

 14 Hours

Number of participants


Price per participant

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