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Course Outline

Introduction to Requests for Access to Personal Data (SARs)

  • Definition of a Subject Access Request.
  • Legal foundation and significance of SARs.
  • Overview of key regulations (GDPR, CCPA, etc.).

Legal Framework and Compliance Requirements

  • Data subject rights under GDPR and other laws.
  • Timeframes and deadlines for responses.
  • Penalties associated with non-compliance.

Processing a Subject Access Request

  • Validating and verifying the identity of the requester.
  • Locating and compiling the requested data.
  • Ensuring secure data transmission.

Handling Third-Party and Sensitive Data

  • Identifying third-party information within SARs.
  • Applying redaction and anonymization techniques.
  • Balancing data access rights with privacy laws.

Exemptions and Limitations

  • Circumstances under which an organization may refuse a SAR.
  • Exemptions concerning security, confidentiality, and legal privilege.
  • Managing excessive or unreasonable SARs.

Best Practices for SAR Management

  • Establishing an internal SAR policy.
  • Creating a streamlined process for responding to SARs.
  • Leveraging technology to automate SAR handling.

Case Studies and Practical Exercises

  • Reviewing real-world SAR cases.
  • Simulating a SAR request and response.
  • Group discussion on SAR challenges and solutions.

Summary and Next Steps

Requirements

  • Fundamental understanding of data protection and privacy laws.
  • Knowledge of organizational data management policies.
  • Experience in managing customer or employee data (recommended).

Audience

  • Data Protection Officers (DPOs).
  • Compliance officers.
  • Legal and HR professionals.
  • IT and data management teams.
 7 Hours

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