Salesforce for Sales and Administration Training Course

This instructor-led, live training in Czech Republic (online or onsite) targets intermediate-level marketing analysts and professionals who wish to refresh and enhance their Pardot skills, focusing on advanced reporting, dashboards, and engagement strategies.

By the end of this training, participants will be able to:

• Optimize Pardot for advanced email marketing and engagement tactics.
• Master the creation and analysis of reports and dashboards.
• Enhance prospect assignment strategies and engagement programs.
• Leverage Pardot’s dynamic content and custom redirects for better campaign performance.

Salesforce stands as a premier CRM platform designed to help businesses monitor, enhance, and expand their sales capabilities.

This guided training session, available either online or at your location, targets intermediate sales professionals seeking to elevate their performance through contemporary, high-impact techniques powered by Salesforce.

After finishing this course, learners will be equipped to:

• Implement modern cold-calling methods that drive greater engagement.
• Utilize tested scripts to boost conversion metrics.
• Establish rapport rapidly through psychological insights and human-centered connection strategies.
• Harness Salesforce to monitor activities and speed up outcomes.

Course Format

• Live demonstrations paired with guided discussions.
• Practical exercises based on real-world sales situations.
• Interactive tasks conducted within a live Salesforce environment.

Customization Possibilities

• Examples, scenarios, and exercises can be tailored to specific needs upon request.

Salesforce is a premier cloud-based CRM platform that empowers organizations to manage customer relationships, automate business processes, and enhance collaboration. This practical, hands-on course delves into core configuration, object and application design, automation using workflows and Process Builder/Flow, and essential productivity features to help teams operate more efficiently.

This instructor-led, live training (available online or onsite) is designed for beginner to intermediate-level administrators, business users, and team leads who aim to configure Salesforce, automate routine processes, and boost overall user productivity.

By the conclusion of this training, participants will be able to:

• Configure objects, fields, page layouts, and record types to effectively model business data.
• Design and build Lightning applications and pages using Lightning App Builder.
• Create automation using Flow and other process automation tools to streamline tasks.
• Enable productivity and collaboration features such as Lightning Experience, Chatter, and productivity integrations.
• Build basic reports and dashboards to highlight key metrics.

Format of the Course

• Interactive lecture and demonstration.
• Hands-on guided exercises in a sandbox org.
• Real-world scenarios and a short capstone lab.

Course Customization Options

• To request a customized version focused on Sales Cloud, Service Cloud, or custom objects, please contact us to arrange.

This instructor-led, live training in Czech Republic (online or onsite) is intended for web developers who wish to create real-time applications using Salesforce Development.

By the end of this training, participants will be able to:

• Build a real-time application using the Apex programming language.
• Create test classes with Apex to increase code coverage in Salesforce.
• Create and use REST and SOAP web services using Apex.

This instructor-led, live training in Czech Republic (online or onsite) is aimed at intermediate-level developers who wish to learn how to design, develop, and deploy responsive and dynamic email templates tailored for various Salesforce marketing campaigns.

By the end of this training, participants will be able to:

• Use HTML5 and CSS3 to design and develop responsive, accessible, and interactive email templates that are optimized for performance across various devices and email clients within the Salesforce ecosystem.
• Leverage Salesforce data to create personalized email experiences.
• Test, deploy, and analyze email campaigns within Salesforce, including the use of analytics to inform decisions and optimize future campaigns for better performance and higher engagement.

This instructor-led live training in Czech Republic (online or onsite) is designed for marketing professionals, sales teams, and customer service representatives who wish to configure, manage, and monitor Salesforce and its capabilities to serve their customers more effectively.

By the end of this training, participants will be able to:

• Set up their Salesforce account to manage profiles, track activities, customize views and layouts, and personalize settings.
• Utilize Salesforce features and tools to attract, attain, and service existing and potential customers.
• Create reports and dashboards to generate useful analytics and insights for the business.

Salesforce is a robust cloud platform that supports the entire insurance lifecycle—spanning from quoting and sales to claims management and policy administration.

This instructor-led, live training (available online or onsite) is designed for intermediate-level professionals in the insurance and leasing sector who wish to configure, extend, and optimize Salesforce to manage offerings, automate claims, and handle full policy lifecycles.

By the end of this training, participants will be able to:

• Configure Salesforce for quoting and pricing insurance products.
• Manage post-sales activities including claims, event registration, and payment automation.
• Model insurance products and administer policies across their full lifecycle.
• Adapt Salesforce to meet regulatory and operational needs in insurance and leasing.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Salesforce Insurance tools and configurations.
• Guided exercises focused on product creation, claims workflows, and policy automation.

Course Customization Options

• To request a customized training for this course based on your insurance or leasing products, please contact us to arrange.

This instructor-led live training in Czech Republic (online or on-site) targets administrators who want to use Salesforce Lightning to build web applications.

By the end of this training, participants will be able to:

• Construct responsive applications using Salesforce Lightning.
• Develop applications with little to no code
• Build a Lightning application from scratch.

This instructor-led live training in Czech Republic (online or onsite) is designed for intermediate-level marketing professionals aiming to develop the competencies needed to effectively utilize Salesforce Marketing Cloud for comprehensive digital marketing and customer engagement.

By the end of this training, participants will be able to:

• Understand the features, functionalities, and architecture of Salesforce Marketing Cloud.
• Learn how to create, manage, and optimize email, social, mobile, and advertising campaigns using Marketing Cloud.
• Manage data within Marketing Cloud, create segmented audiences, and utilize data for targeted marketing efforts.

This instructor-led, live training in Czech Republic (online or onsite) is aimed at beginner-level to intermediate-level sales professionals who wish to use Salesforce to manage leads, opportunities, accounts, and customer interactions to increase deal closure rates and improve sales performance.

By the end of this training, participants will be able to:

• Navigate the Salesforce Sales Cloud interface confidently.
• Manage leads, contacts, accounts, and opportunities.
• Use Salesforce tools to streamline workflows and track performance.
• Leverage reports and dashboards to gain insights into the sales pipeline.