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 Duration 14 hours

Course Outline

ProWatch Fundamentals

  • System architecture and high-level overview
  • Key software and hardware elements
  • Licensing models and software editions

Deployment and Configuration

  • Setup of ProWatch server and client applications
  • Initializing and configuring the database
  • Establishing network links and hardware connections

User and Access Administration

  • Creation and management of user profiles
  • Setting access rules, permissions, and time schedules
  • Handling badges and credential systems

Hardware and Door Logic Setup

  • Enrolling and configuring controllers and readers
  • Setting up alarm inputs and control outputs
  • Implementing advanced door logic rules

Surveillance and Incident Handling

  • Utilizing real-time monitoring dashboards
  • Processing and acknowledging alarms
  • Generating incident reports and managing escalation paths

System Integration Features

  • Connecting with CCTV and video management platforms
  • Linking with intrusion detection systems
  • Integrating third-party applications

Maintenance and Troubleshooting

  • Database upkeep and backup procedures
  • Optimizing overall system performance
  • Identifying common issues and applying fixes

Wrap-up and Future Actions

Requirements

  • Familiarity with enterprise-grade security frameworks
  • Prior experience working with access control or building management systems
  • Foundational knowledge of computer networking

Intended Audience

  • Administrators responsible for security and access control
  • IT and network specialists supporting security infrastructure
  • Consultants specializing in corporate security

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