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 Duration 7 hours

Course Outline

Foundations of the EU AI Act

  • The intent and jurisdiction of the regulation.
  • Core definitions directly relevant to end users.
  • An overview of the obligations placed on both organizations and individuals.

Decoding Article 4: Prohibited Practices

  • An analysis of what Article 4 bans and the rationale behind it.
  • Specific examples of prohibited behaviors in common workplace tools.
  • Techniques for detecting potential violations during routine use.

Individual Roles and Responsibilities

  • Expected conduct when utilizing AI systems.
  • The impact of individual actions on overall organizational compliance.
  • Basic principles of privacy and data handling for end users.

Best Practices for Safe AI Utilization

  • Practical advice for working with chatbots, recommendation engines, and automated decision-making tools.
  • Understanding AI limitations and knowing when human oversight is required.
  • Strategies for avoiding and reporting biased or harmful outputs.

Incident Reporting and Escalation Protocols

  • Defining what constitutes an incident or a suspected prohibited practice.
  • A clear workflow for reporting incidents step-by-step.
  • Identifying templates and the necessary evidence to collect.

Documentation and Evidence Management

  • Determining the minimal records an end user should maintain.
  • Methods for accurately completing basic logs and checklists.
  • Proper procedures for submitting records to auditors and compliance teams.

Hands-On Scenarios and Practice

  • Interactive exercise: pinpointing a prohibited practice in a simulated system.
  • Workshop: drafting an incident report and gathering supporting documentation.
  • Group discussion: optimal responses to ambiguous AI results.

Evaluation and Certification

  • A concise knowledge assessment to verify comprehension.
  • Practical assignment: finalizing a sample incident report.
  • Issuance of a completion certificate to those meeting the passing criteria.

Recap and Future Actions

Requirements

  • A foundational understanding of standard workplace technology.
  • Familiarity with your organization’s IT and data usage policies.
  • An active willingness to engage in scenario-based learning exercises.

Intended Audience

  • End users who regularly interact with AI-driven systems.
  • Operational teams tasked with adhering to AI usage procedures.
  • Non-technical stakeholders required to identify and recognize prohibited AI activities.

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